Team Administrator

6 months ago

Bexleyheath, United Kingdom Oxleas NHS Foundation Trust Full time

To provide comprehensive administration and secretarial role supporting an individual who is a trainee Cognitive Behavioural Therapist under the access to work scheme. This scheme enables people with disabilities to be supported to work. The role will include ensuring the safety of the individual in moving around the building as well as the administrative support to enable the individual to complete their clinical work in a busy pressured role.

Full list of main duties can be found on job description

Undertaking word processing/audio, G2.

Using RIO (electronic system) to record and retrieve information on service users and recording and reading verbatim information to individual to ensure they have the correct history/details.

Implement and maintain effective working relationship with the individual and the MDT.

Ensuring environment is safe and appropriate - chairs and computers in the correct place, supporting individual to move from meeting to meeting, WC and kitchen, attending home visits and meetings external to the team base.

To support individual in ensuring appearance is appropriate and the general wellbeing of the individual during the working hours.

Undertake administrative duties - photocopying, sending facsimiles, answering calls, typing, printing information and preparing documents for patients.

Provide assistance to individual in trouble shooting computer issues.

Note taking in meetings and therapy sessions.

Messages left overnight on answer phone are distributed appropriately.

Incoming calls via telephone/personally delivered are prioritised and distributed accordingly.

Incoming post is sorted/distributed in a timely matter.

Keep movement chart on all staff updated throughout the day.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

- We’re Kind
- We’re Fair
- We Listen
- We Care

Effectively provide administration, health and safety and personal assistant tasks for a member of staff who requires additional support under the access to work scheme. Key Tasks required are:
Undertaking word processing/audio, G2 support for the provision of required reports, letters, summaries, etc. within set standards and making necessary changes. Have a good standard of grammar and spelling and be supportive in reading aloud documents and making changes.
- Using RIO (electronic system) to record and retrieve information on service users and recording and reading verbatim information to individual to ensure they have the correct history/details.
- Implement and maintain effective working relationship with the individual and the MDT.
- Implementing and maintain effective communication systems with individual to ensure information is conveyed in a timely manner, prioritising when needed.
- Ensuring environment is safe and appropriate - chairs and computers in the correct place, supporting individual to move from meeting to meeting, WC and kitchen, attending home visits and meetings external to the team base.
- To support individual in ensuring appearance is appropriate and the general wellbeing of the individual during the working hours,
- Undertake administrative duties - photocopying, sending facsimiles, answering calls, typing, printing information and preparing documents for patients.
- Provide assistance to individual in trouble shooting computer issues.
- Providing cover for other admin staff during periods of leave, sickness or to alleviate workload of colleagues as necessary including the undertaking of reception cover and when required ensuring:

- Messages left overnight on answer phone are distributed appropriately.
- Incoming calls via telephon

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