Administrative Assistant

3 weeks ago


Leicester, United Kingdom Navitas Safety Full time

**Operations Support Team at Navitas**

**Here at Navitas Safety, we’re on a mission to raise safety standards across the food service and hospitality industry using technology and expertise.**

**Our roots are founded in the pedigree of a 33+ year old consultancy that now being supercharged with cutting-edge and disruptive software and hardware technology.**

**We’re addressing a huge domestic market, with ambitious plans to expand internationally.**

**The Role**

**Our Operations Support Team provide first line support to our customers, management team and Consultants. There’s a wide range of clients, from award winning fish and chip shops to Michelin Star restaurants, to global coffee and burger chains.**

**Your Key Responsibilities**:

- **Responding to and managing customer queries or technical requests**:

- **Supporting our Consultancy team with administrative support**:

- **Booking appointments for Consultants and with our nominated Contractors who provide services on our behalf**:

- **Assisting with allocation of workload/scheduling jobs**:

- **Daily logging in of work for Finance team and checking reports are submitted**

**You must have**:

- **Strong verbal and written communication skills**:

- **IT literate**:

- **A desire to improve ways of working to enhance service delivery**:

- **Excellent customer service skills**:

- **Excellent telephone manner**:

- **Ability to work under pressure and in a busy environment**:

- **Strong organisational skills with the ability to prioritise own workload**:

- **Excellent multi-tasking skills and the ability to manage multiple customer requirements**:

- **You must also be fluent in English**:

- **Knowledge of Microsoft Office packages**

**The position is generally remote however it will be necessary to work in our Head Office at Fosse Park up to 2 days per week**

**Job Types**: Part-time, Permanent
Part-time hours: 20-25 per week

**Salary**: £11.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: Hybrid remote in LEICESTER



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