Programme Delivery Lead

6 months ago

London, United Kingdom Starling Bank Full time

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.
Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.
We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.
As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. Our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.
Hybrid Working
We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.
Some travel (including international) is likely to be necessary depending on the client and nature of the engagement.
About the Role
This role will put you at the heart of Engine’s Delivery function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery across a number of workstreams as well as managing a small team of product consultants.
You’ll work with clients and systems integrators to understand the client requirements and share expert knowledge in the Engine platform, aiming to help global banking organisations tackle their problems with a technology centred approach. You will be the programme lead, bringing your project management and product knowledge to ensure a successful implementation of the Engine platform. You will be expected to have an in-depth knowledge of banking and technology to support client needs, you’ll also work closely with the Engine engineering teams to feedback feature requests, and localisations.
What you'll get to do
- Manage the Engine delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the Engine implementation through all stages of the delivery lifecycle
- Build strong relationships with the client and partner teams at all levels
- Work closely with the programme’s solution architects and engineers on the localisation and configuration of the Engine Platform
- Use your understanding of the Engine product to bring the necessary knowledge to teams in different locations round the world
- Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements
- Work with the wider Engine team, with specific domain knowledge, to present a clear and compelling solution to the client
- Lead on demos of the product to clients
- Work with the Engine Product team to ensure product documentation is kept up to date
- Support with testing, iterative build process and go live for the client
- Support local integration work by bringing Engine and Starling knowledge

**Requirements**:

- You have worked in client facing roles, in a consulting role, or at a technology company. With around 5 or more years of experience.
- You have some experience in financial services and technology delivery
- You have experience delivering complex programmes through all stages of the delivery lifecycle
- You can rapidly understand client problems and present solutions in a structured and informative manner
- You are a strong communicator and have experience of working with clients or senior stakeholders
- We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world

Interview process
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

- 45 minute ‘get to know you’ with one of the Delivery Team
- 1 hour with one of our Programme Delivery Leads and the Chief Delivery Officer
- 45 minutes with one of the Engine Management team

**Benefits**:

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