Upper Gi Support Secretary

3 weeks ago


Poole, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy. Photocopying and general filing to include correspondence, results in hospital notes when required. Be responsible for out-going post, meeting afternoon deadline assisting post workers when required. To deal with telephone queries in an appropriate manner as instructed by the consultant secretary.

To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies. To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.

To prepare an adequate instruction daily work sheet to be used in the post holders absence



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