Quality Officer

1 month ago

Northampton, United Kingdom University of Northampton Full time

**About the Job**

**Interview Date: 30 June 2023**

**Part time: 18.5 Hours per week**

Quality Officers play an important role supporting academic colleagues in setting and maintaining of the academic standards of programmes and the enhancement of the quality of student learning by providing professional officer support for key processes, including the validation of new programmes and the modification, monitoring and review of existing ones. They also support University Faculties’ compliance with University regulations and policies in line with sector best practice such as the Quality Assurance Agency (QAA) Quality Code and Professional Body requirements.

The post requires you to support a wide range of meetings, and to provide written reports on the outcomes. It requires the use of a range of communication skills, in person, over the telephone and through IT systems and technologies.

The days required for cover are expected to include Wednesday, Thursday and Friday.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

**About You**

You will need to be able to follow procedures as well as work using your own initiative. You should have experience of delivering a range of specialist services, advising and assisting customers. You will also have experience in maximising service quality, efficiency and continuity. Experience in communication and relationship building with other departments is also essential for this post.

You will need to meet your own deadlines along with and validation, approval and review deadlines within the wider team, with high level of accuracy in your work. As the role requires you to use a range of communication skills, in person, over the telephone and through IT systems and technologies, you will need to be able to demonstrate that you have excellent communication skills and have experience of using relevant software.

**Qualifications**

**Essential;**

HE education qualification or equivalent.

**Department**

**About Us**

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

**Right to Work**

**Equality**

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

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