Help Desk/customer Support Advisor

1 day ago


Coventry, United Kingdom The Future Works Full time

We are pleased to assist our valued client who is an industry-leading telematics company based in Coventry, with an opportunity for an empathetic Help Desk/Customer Support Advisor. This position is vital to providing exceptional support to customers on behalf of the company by addressing concerns and questions, ensuring customer satisfaction.

The ideal Help Desk/Customer Support Advisor will have:

- Demonstrable experience in customer service, preferably within the telematics or a similar technological industry
- Exceptional communication skills, both written and verbal, with empathy and patience to best support customers
- Proficiency in Microsoft Office, especially Excel, and CRM systems
- Strong problem-solving abilities and critical thinking skills, with the ability to collaborate to resolve complex issues quickly

This full-time permanent role will be based in the office in Coventry, and offers a generous package including:

- Competitive salary and benefits package, pension plan, and paid time off
- Opportunities for development and career advancement in a fast-growing organisation
- A supportive environment that values diversity, collaboration, and inclusion


  • Help Desk Analyst

    1 week ago


    Coventry, United Kingdom Macfarlane Packaging Full time

    **Help Desk Analyst (IT 1st & 2nd line support)** **Location: Coventry (Middlemarch Business Park)** **Package: Basic Salary up to £25,000 (dependent on experience) +Bonus/Benefits** **Hours: 37.5 per week (Monday to Friday only)** **Sector: Packaging distribution** **The Company** We, the UK’s largest packaging distributor have an exciting opportunity...

  • Help Desk Analyst

    1 week ago


    Coventry, United Kingdom Macfarlane Packaging Full time

    **Help Desk Analyst (IT 1st & 2nd line support)** **Location: Coventry (Middlemarch Business Park)** **Package: Basic Salary up to £25,000 (dependent on experience) +Bonus/Benefits** **Hours: 37.5 per week (Monday to Friday only)** **Sector: Packaging distribution** **The Company** We, the UK’s largest packaging distributor have an exciting opportunity...


  • Coventry, Coventry, United Kingdom oilandgas Full time

    About the Role">As a Help Desk Representative, you will be at the forefront of our customer service experience, handling customer queries and providing suitable solutions. You'll work closely with our team to ensure seamless delivery of customer service, from initial contact to resolution.">Key Responsibilities">Your key responsibilities will...


  • Coventry, Coventry, United Kingdom Searchability Full time

    Are you an experienced IT professional looking for a new challenge? We are seeking a Technical Help Desk Expert to join our growing team in Coventry.Job Overview:As a Technical Help Desk Expert, you will be responsible for providing 1st and 2nd line technical support to our clients. You will also have the opportunity to work with a variety of technologies,...


  • Coventry, United Kingdom Homes for Students Full time

    **Customer Service Advisor** Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver...


  • Coventry, United Kingdom Brite Recruitment Ltd Full time

    **CUSTOMER SUPPORT ADVISOR** **Coventry / Hybrid** **£21,300 - £22,300** An award-winning mutual Building Society are recruiting for a hardworking and professional **Customer Support Advisor** to join their team, providing outstanding customer service to members who are going through financially challenging times. This is a telephone-based role which...


  • Coventry, United Kingdom Brook Street Full time

    **Service Desk Analyst** **Salary £20,600** **DUTIES**: - **As a Customer Service Representative / Service Desk Analyst, you will be the first point of contact for all customers regarding software related issues**: - **Logging all calls is an important part of this role. You will play a key role in ensuring customer enquiries are recorded so that we can...


  • Coventry, United Kingdom Brook Street Full time

    **Service Desk Analyst** **Salary £20,000** **DUTIES**: - As a Customer Service Representative / Service Desk Analyst, you will be the first point of contact for all customers regarding software related issues - Logging all calls is an important part of this role. You will play a key role in ensuring customer enquiries are recorded so that we can...


  • Coventry, United Kingdom Brite Recruitment Full time

    **CUSTOMER SUPPORT ADVISOR** **Coventry / Hybrid** **£21,300 - £22,300** An award-winning mutual Building Society are recruiting for a hardworking and professional **Customer Support Advisor**to join their team, providing outstanding customer service to members who are going through financially challenging times. This is a telephone-based role which...


  • Coventry, Coventry, United Kingdom LMS Group Full time

    We are seeking a Senior Help Desk Technician to join our team at LMS Group. This is a fantastic opportunity for an experienced IT professional to take on a more senior role and develop their skills further.The successful candidate will be responsible for providing first-class remote, on-site, and telephone-based technical IT support to our clients, working...


  • Coventry, United Kingdom Brook Street Full time

    Customer Support Advisor Coventry £20,319 salary (pro rata) 5 month FTC Wednesday-Friday 22.5 hours Hybrid (1 day per week in the office after training is complete) Brook Street are looking for a customer support advisor to join our client for approximately 5 months on a part time basis in Coventry. Duties - Be committed to delivering exceptional customer...


  • Coventry, United Kingdom MBA Group Full time

    Short Description MBA are recruiting for a highly successful financial organisation who are looking for a Customer Service Advisor to join their team in Coventry. Full Job Description MBA are recruiting for a highly successful financial organisation who are looking for a **Customer Service Advisor** to join their team in Coventry. The most important thing...


  • Coventry, United Kingdom Matt Burton Full time

    Are you passionate about providing a great customer service? Do you value customer satisfaction over high targets? If so, this might be the role for you. MBA are recruiting for a highly successful financial organisation who are looking for a Customer Service Advisor to join their team in Coventry. The most important thing for them is to help and support as...


  • Coventry, United Kingdom Homes for Students Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at 33 Parkside as a Customer Service Advisor working 40 hours per week, Monday to Friday 9:00am to 5:30pm. At Homes for Students, we are dedicated to...


  • Coventry, United Kingdom Homes for Students Full time

    Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at Red Queen as a Customer Service Advisor working 37.5 hours per week, Monday to Friday 9:00am to 5:00pm. At Homes for Students, we are dedicated to...


  • Coventry, United Kingdom MBA Group Full time

    MBA are recruiting for a highly successful financial organisation who are looking for a **Customer Service Advisor** to join their team in **Coventry**. The most important thing for them is to help and support as many customers as possible. They value honesty, integrity and good old-fashioned customer service. Having been voted one of 100 best companies to...


  • Coventry, United Kingdom Capita Full time

    **Join us as a Customer Support Advisor with Capita** **Coventry** **Up to £20,000** **About Capita** At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent...


  • Coventry, United Kingdom Matt Burton Associates Full time

    **Are you passionate about providing a great customer service? Do you value customer satisfaction over high targets? If so, this might be the role for you.** MBA are recruiting for a highly successful financial organisation who are looking for a Customer Service Advisor to join their team in Coventry. The most important thing for them is to help and support...

  • Customer Advisor

    7 months ago


    Coventry, United Kingdom Boots Full time

    **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them...

  • Customer Advisor

    1 week ago


    Coventry, United Kingdom Boots Full time

    **Customer Advisor**: Coventry, Binley Shopping Park Fixed Term Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...