Inbound Call Centre Agent
2 weeks ago
**About us**
Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold.
Our work environment includes:
- Modern office setting
- Casual work attire
- On-the-job training
- Safe work environment
**Responsibilities**:
- Provide excellent customer service to inbound callers.
- Answer customer inquiries in a timely and professional manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions in the company database.
- Provide accurate information about products and services.
- Follow up with customers to ensure satisfaction.
- Identify customer needs and recommend appropriate solutions.
**Salary**: £24,439.00-£26,107.00 per year
**Benefits**:
- Company events
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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