Inbound Customer Service

4 weeks ago


Nottingham, United Kingdom Answer-4u Full time

**- Part Time (Late Evening and Weekend work)**

**- £10.50 per hour starting, increasing after probation**

**- Unsociable hour’s enhanced premium pay**

**. Increased holiday for length of service**

**- No sales calls**

**- Overtime readily available at enhanced rate**

**- Pension scheme**

**- Comprehensive Training Plans and Inductions**

**- Dress Down Friday and Weekends**

**About us**

Answer4u is the UK’s leading Telephone Answering Service based in our very own 24/7 UK Call Centre located in Nottingham City Centre.

We are an Inbound only Call Centre, providing outsourcing solutions to over 2,000 clients across the UK.

Here at Answer4u we pride ourselves on internal progression; all our Team Managers, Resource Planners, Customer Service Team and Sales Team have come from agents.

**About the role**

This is an inbound customer service role based in our Call Centre in the heart of Nottingham’s city centre.

With over 2,000 different clients each shift and day provides a new challenge and experience. This role is purely customer service, no sales calls or cold calling.

We like to reward staff working unsociable hours, you will receive an hourly premium when working into the evenings and over the weekend.

Your main responsibilities will include:

- Handling a variety of inbound telephone calls on behalf of our clients;
- Providing a professional, friendly and efficient service;
- Relaying information to our clients in a clear, concise and accurate format;
- Delivering excellent service in every customer interaction.

**About you**

We are looking for keen and reliable individuals who display a passion for customer service, have the ability to multitask, demonstrate good keyboard skills and enjoy working in a busy and fast paced environment.

Someone who thrives on working as part of a team but is also more than capable of working on their own initiative.

Demonstrating excellent written and verbal communication skills and an ability to work to tight deadlines. Previous experience in a customer service or Call Centre environment is beneficial but not essential as full training, support and on the job coaching will be provided.

**Job Types**: Part-time, Permanent

**Salary**: From £10.50 per hour

Work Location: In person



  • Nottingham, United Kingdom Elizabeth Michael Associates Full time

    TEMPORARY INBOUND CUSTOMER SERVICE AGENT - NO EXPERIANCE NEEDED | NG1, NOTTINGHAM | | £9.55 PER HOUR | | TEMPORARY ONGOING - POTENTIAL IT MAY GO PERM | | MONDAY - FRIDAY, 37.5 HOURS PER WEEK - WORKING THE ODD SATURDAY | | STARTING ASAP | Our client is seeking an experienced INBOUND CUSTOMER SERVICE AGENT. You will have excellent communication skills...


  • Nottingham, United Kingdom Elizabeth Michael Associates Full time

    NG1, NOTTINGHAM £10.42 PER HOUR TEMPORARY ONGOING - POTENTIAL IT MAY GO PERM MONDAY - FRIDAY, 37.5 HOURS PER WEEK - WORKING THE ODD SATURDAY STARTING ASAP Our client is seeking an experienced inbound customer service agent. You will have excellent communication skills and be able to manage your day and workload effectively. You will be highly...


  • Nottingham, United Kingdom Answer-4u Full time

    **- Part Time (Evening and Weekend work)** **- £9.55 per hour starting** **- Unsociable hour’s enhanced premium pay** **. Increased holiday for length of service** **- No sales calls** **- Overtime readily available at enhanced rate** **- Pension scheme** **- Comprehensive Training Plans and Inductions** **- Dress Down Friday’s** **About...


  • Nottingham, United Kingdom Answer-4u Full time

    **- Part Time (Evening and Weekend work)** **- £10.50 per hour starting, increasing after probation** **- Unsociable hour’s enhanced premium pay** **. Increased holiday for length of service** **- No sales calls** **- Overtime readily available at enhanced rate** **- Pension scheme** **- Comprehensive Training Plans and Inductions** **- Dress Down...


  • Nottingham, United Kingdom Answer4u Full time

    **- Evening work, 4 on 4 off shifts** **- £9.55 per hour starting (increasing when probation passed)** **- Shifts either 1700-2300 or 1800-0000** **- No sales calls** **- Unsociable hour’s premium** **- Overtime readily available at enhanced rate** **- Comprehensive Training Plans and Inductions** **- Dress Down Friday’s** **About us** Answer4u...

  • Night Staff Position

    1 month ago


    Nottingham, United Kingdom Answer-4u Full time

    Night Staff Position - 4 shifts on 4 shifts off - Starting Salary £21,000 whilst training - Salary increasing when moving onto Nights - No sales calls - Unsociable hour’s premium - Pension scheme - Comprehensive Training Plans and Inductions - Dress Down Friday’s **About us** Answer4u is the UK’s leading Telephone Answering Service based in our very...


  • Nottingham, United Kingdom CCA Recruitment Group Full time

    Role: Inbound Sales Representative - HybridLocation: NottinghamSalary: 23,000 OTE £29,000Hours: Monday- Sunday, various shifts between 8am-8pm working 5 days out of 7.Start date: 20th MayWe are looking for remote working Sales Representatives to work on behalf of a leading insurance company, receiving inbound calls from customers offering help where needed...


  • Nottingham, United Kingdom CCA Recruitment Group Full time

    Role: Inbound Sales Representative - HybridLocation: NottinghamSalary: 23,000 OTE £29,000Hours: Monday- Sunday, various shifts between 8am-8pm working 5 days out of 7.Start date: 20th MayWe are looking for remote working Sales Representatives to work on behalf of a leading insurance company, receiving inbound calls from customers offering help where needed...


  • Nottingham, United Kingdom CCA Recruitment Group Full time

    Role: Inbound Sales Representative - Hybrid Location: Nottingham Salary: 23,000 OTE 29,000 Hours: Monday- Sunday, various shifts between 8am-8pm working 5 days out of 7. Start date: 20th May We are looking for remote working Sales Representatives to work on behalf of a leading insurance company, receiving inbound calls from customers offering help where...


  • Nottingham, United Kingdom Flamingo Digital Full time

    **Job description** Flamingo Digital requires customer service agents to handle phone calls for our client base, the job role requires speaking to both consumers and business callers providing support and assistance whilst representing our clients and their brands. Applicants must have excellent spelling, grammar, strong command of the English language and...

  • Customer Service

    3 weeks ago


    Nottingham, United Kingdom Brook Street Full time

    We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.-Hybrid after probation-£12.05/ph-Temporary with an opportunity to become permanent-On site parking-On-site canteen-Career progression-Monday to Friday plus one weekend a month-Rotating shift patterns(Monday to...


  • Nottingham, United Kingdom Cherry Professional Limited Full time

    **Customer Service Advisor | Nottingham | £23,000-£26,000**Are you focused on providing excellent Customer Service and looking for an opportunity to progress within a growing company? The team within this** Nottingham **based company are very supportive and have a great office environment with nice breakout areas and social events for you to enjoy with...


  • Nottingham, United Kingdom Page Personnel Full time

    Friendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a family run business supplying ventilation equipment across the UK. As a Customer Service Advisor you will be responsible for: - Handling inbound calls - Processing orders - Supporting to grow their customer base - Working closely with other team...


  • Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Provide excellent customer service to inbound callers. - Answer customer inquiries in a timely...


  • Nottingham, United Kingdom Rullion Limited Full time

    Role: Customer Service Specialist (Inbound)Contract Length: 12 monthsPayrate: £12.08 per hourHours: 37 hours per week - Need commit to a shift pattern between 8.00am - 6:00pm Monday to Friday and 8:00am - 2:00pm on a Saturday - Work 2 in 6 SaturdaysStart Date: 17.06.2024Working Arrangement: Hybrid- 2 days in the office! (days TBC)To work as part of a high...


  • Nottingham, United Kingdom Answer-4u Full time

    **Full-time with rotational shift patterns** - **Starting** **Salary £19,000, increasing after probation** - **No sales calls** - **Unsociable hour’s per hour premium** - **28 days holiday per annum (incl. bank holidays)** - **Overtime readily available at enhanced rate** - **Pension scheme** - **Comprehensive Training Plans and Inductions** - **Dress...


  • Nottingham, United Kingdom Page Personnel - UK Full time

    Friendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is a family run business supplying ventilation equipment across the UK. As a Customer Service Advisor you will be responsible for: - Handling inbound calls - Processing orders - Supporting to grow their customer base - Working closely with other team...


  • Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Provide excellent customer service to inbound callers. - Answer customer inquiries in a timely...


  • Nottingham, United Kingdom Rullion Limited Full time

    Role: Customer Service Specialist (Inbound) Contract Length: 12 months Payrate: £12.08 per hour Hours: 37 hours per week - Need commit to a shift pattern between 8.00am - 6:00pm Monday to Friday and 8:00am - 2:00pm on a Saturday - Work 2 in 6 Saturdays Start Date: #removed# Working Arrangement: Hybrid (days TBC) To work as part of a high performing...


  • Nottingham, United Kingdom Rullion Full time

    Role: Customer Service Specialist (Inbound) Contract Length: 12 months Payrate: £12.08 per hour Hours: 37 hours per week - Need commit to a shift pattern between 8.00am - 6:00pm Monday to Friday and 8:00am - 2:00pm on a Saturday - Work 2 in 6 Saturdays Start Date: 17.06.2024 Working Arrangement: Hybrid (days TBC) To work as part of a high...