Customer Team Leader

4 months ago

Guildford, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 12-14 Madrid Road, Guildford, GU2 7NT- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, 3 month temporary contract, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    4 months ago

    Guildford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 48 Woodbridge Hill, Guildford, GU2 9AB- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...

  • Customer Team Leader

    5 months ago

    Guildford, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 12-14 Madrid Road, Guildford, GU2 7NT - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings from 6am (store opening), afternoons, late evenings until 10pm (store closing) and weekends, to be discussed at...

  • Team Leader

    4 months ago

    Guildford, United Kingdom Lorna Dane Consulting Ltd Full time

    **Team Leader - **Specialist Engineering Maintenance Services (full training provided) We're growing again! Now recruiting individuals to join our amazing and expanding team. **Salary and benefits package**: Our current Team Leaders are earning an annual **gross pay of between £37-45k **made up of a basic pay of £29,250 increasing to £31,350 at...

  • Team Leader

    5 months ago

    Guildford, United Kingdom WHSmith Full time

    Team Leader - WHSmith - Cobham MSA Contract Type Permanent Working hours: 39 hours per week As a Team Leader in our Cobham MSA store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our...

  • Store Team Leader

    1 week ago

    Guildford, Surrey, United Kingdom Tesco Full time

    Our Store Team Leader role is a fantastic opportunity to join our team at Tesco.We're looking for a motivated and customer-focused individual to lead our store team and provide an exceptional shopping experience for our customers.As a Store Team Leader, you will be responsible for leading a team of colleagues to deliver excellent customer service, manage...

  • Bar Team Leader

    1 month ago

    Guildford, Surrey, United Kingdom Shepherd Neame Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Star Inn in Guildford. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an exceptional level of service to our customers.Key Responsibilities:Support the management team in achieving business...

  • Bar Team Leader

    1 month ago

    Guildford, Surrey, United Kingdom Shepherd Neame Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Star Inn in Guildford. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an exceptional level of service to our customers.Key Responsibilities:Support the management team in achieving business...

  • Team Leader

    4 weeks ago

    Guildford, Surrey, United Kingdom greene king Full time

    {"h3": "Your Role at Greene King As a Team Leader, you will be the face of our pub, responsible for delivering exceptional customer experiences and leading your team to success. Key Responsibilities: * Provide customers with a heartfelt and memorable experience each and every time they visit * Deputise for the management team and resolve any issues that...

  • Team Leader

    4 weeks ago

    Guildford, Surrey, United Kingdom greene king Full time

    {"h3": "Your Role at Greene King As a Team Leader, you will be the face of our pub, responsible for delivering exceptional customer experiences and leading your team to success. Key Responsibilities: * Provide customers with a heartfelt and memorable experience each and every time they visit * Deputise for the management team and resolve any issues that...

  • Sales Team Leader

    2 months ago

    Guildford, United Kingdom Office Angels Full time

    Sales Team Leader OpportunityWe are seeking a highly motivated and experienced Sales Team Leader to join our dynamic team at Office Angels. As a Sales Team Leader, you will be responsible for managing and motivating a dedicated team to exceed sales targets and deliver exceptional customer service.Key Responsibilities:Take ownership of weekly sales targets,...

  • Sales Team Leader

    2 months ago

    Guildford, United Kingdom Office Angels Full time

    Sales Team Leader OpportunityWe are seeking a highly motivated and experienced Sales Team Leader to join our dynamic team at Office Angels. As a Sales Team Leader, you will be responsible for managing and motivating a dedicated team to exceed sales targets and deliver exceptional customer service.Key Responsibilities:Take ownership of weekly sales targets,...

  • Barista Team Leader

    3 days ago

    Guildford, Surrey, United Kingdom Costa Coffee Full time

    Barista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in driving sales, improving customer satisfaction, and leading a high-performing team.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement...

  • Bar Team Leader

    4 weeks ago

    Guildford, Surrey, United Kingdom David Hutchings Full time

    Join Our Team as a Bar Team LeaderWe are seeking a highly motivated and experienced Bar Team Leader to join our team at Shepherd Neame. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an excellent level of service to our customers.Key Responsibilities:Lead and develop a high-performing team to deliver exceptional...

  • Bar Team Leader

    4 weeks ago

    Guildford, Surrey, United Kingdom David Hutchings Full time

    Join Our Team as a Bar Team LeaderWe are seeking a highly motivated and experienced Bar Team Leader to join our team at Shepherd Neame. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an excellent level of service to our customers.Key Responsibilities:Lead and develop a high-performing team to deliver exceptional...

  • Team Leader

    4 months ago

    Guildford, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Guildford** Contract Type: Permanent Working hours: 39hrs As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. **What being a Sales...

  • Bar Team Leader

    2 weeks ago

    Guildford, Surrey, United Kingdom Shepherd Neame Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Star Inn, Guildford's longest-running live music venue. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an exceptional level of service to our customers.As an ambassador for our brand, you will...

  • Bar Team Leader

    2 weeks ago

    Guildford, Surrey, United Kingdom Shepherd Neame Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Star Inn, Guildford's longest-running live music venue. As a Bar Team Leader, you will be responsible for leading and developing our team to deliver an exceptional level of service to our customers.As an ambassador for our brand, you will...

  • Senior Team Leader

    5 months ago

    Guildford, United Kingdom Glendale Grounds Management Full time

    **Grounds Maintenance Senior Team Leader | Surrey** **Full Time - 40 Hours** Are you skilled in ground management? Do you have great communication skills? Are you a leader? If you identify with the above, this role was made for you! At Glendale, we have a great new opportunity for someone to join our team at our Guildford Depot working on variety of...

  • Bar Team Leader

    1 month ago

    Guildford, Surrey, United Kingdom David Hutchings Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Britannia pub in Guildford. As a key member of our management team, you will be responsible for leading and developing our team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and motivate a team of bar...

  • Bar Team Leader

    1 month ago

    Guildford, Surrey, United Kingdom David Hutchings Full time

    Bar Team Leader OpportunityWe are seeking a highly motivated and experienced Bar Team Leader to join our team at the Britannia pub in Guildford. As a key member of our management team, you will be responsible for leading and developing our team to deliver exceptional customer service and drive sales growth.Key Responsibilities:Lead and motivate a team of bar...