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Outbound Calling Representative

2 months ago

Crowborough, United Kingdom Premier Full time

**LOCATION**: Crowborough/Hybrid working

**HOURS OF WORK**: 35 hours per week;
- Tuesday, Wednesday & Thursday: 12 pm - 8 pm*, _
- Monday: 11 am - 7 pm*, Friday: 10 am - 6 pm, _
- Saturdays (2 per month) 11 am - 5:30 pm* with 30 mins break_
- _Hours displayed are typical but will vary for business needs and may include Sundays and additional evening hours_

**CONTRACT**: Permanent

**SALARY**: £22,267.44 per annum

Do you enjoy talking to people? Do you have good conversational skills and the ability to put people at ease?

We are looking for someone to work within a small, friendly calling team, to build relationships with those that engage with us and to secure financial support for the work that we do.

**The role**:

- To phone contacts from well-developed databases
- Receive incoming phone calls as part of specific campaigns
- Ask supporters to set up a direct debit or increase their direct debit
- Introduce Premier to people who are less familiar or totally new
- Take financial information over the phone, and update personal details on calls
- Convert new interest in magazines to purchase a subscription

We are looking for someone to start as soon as possible.

**Skills and Personal Qualities**:

- Experience in telemarketing or fundraising is not essential but would be an advantage
- Team working experience
- Proven administration, multi-tasking, and prioritising skills
- IT literacy in Microsoft Office
- The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims._

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