Outbound Calling Representative, East Croydon
2 weeks ago
JOB TITLE:
Outbound Calling Representative ,East Croydon
LOCATION:
Crowborough Office
HOURS OF WORK:
Tuesday, Wednesday & Thursday: 12 pm - 8 pm
Monday: 11 am - 7 pm, Friday: 10 am - 6 pm
Saturdays (2 per month) 11 am - 5:30 pm
-
Time off in lieu will be given for each Saturday worked._
SALARY:
£24,035 per annum
REPORTING TO:
Team Leader Crowborough
Week 1: 13 hours
Week 2: 19.5 hours
Weekly average: 16.5
SALARY:
Full time equivalent £24,035.00 per annum (FT hours, 35) and Part time £11,159.00 per annum
Do you enjoy talking to people? Do you have good conversational skills and an ability to put people at ease?
We are looking for someone to work within a small, friendly calling team, to build relationships with those that engage with us and secure financial support for the work that we do.
The role:
- Use a handsfree clicktodial system to make outbound phone calls to people who love Premier, people who are new to Premier, and everyone in between.
- Follow a Call Guide, with scripts to steer each conversation.
- Seeking to progress supporters' giving journeys, you will ask for a regular monthly (Direct Debit) gift from someone who has given one off gifts previously, or ask someone to increase or reinstate their regular gift.
- Use time sensitive offers to obtain new magazine subscriptions or encourage current subscribers to renew.
- Securely add, update, and maintain financial details in accordance with data protection requirements.
- Ensure contact information and contact preferences are accurate and up to date.
- Secure permissions to contact people through as many channels as possible.
- Work towards Key Performance Indicators as agreed with your line manager.
- Maintain a clear, professional, and positive telephone manner, ensuring everyone is spoken to with respect and patience.
- Answer supporter queries accurately and honestly in line with our Christian values.
- Take care of all equipment issued by Premier.
- Occasionally receive incoming donation calls as supporters respond to appeals for gifts on the radio.
Skills and Personal Qualities:
- Five GCSEs (grade C or above) or equivalent, including English and Mathematics.
- Experience in telemarketing or fundraising is not essential but would be an advantage
- Excellent communication skills
- Team working experience
- Proven administration, multitasking, and prioritising skills
- IT literacy in Microsoft Office
Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.
Job Types:
Part-time, Permanent
Salary:
£24,035.00 per year
Benefits:
- Company pension
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
Work Location:
In person
-
Outbound Calling Representative
4 weeks ago
Crowborough, East Sussex, United Kingdom Premier Full timeJOB TITLE: Outbound Calling Representative LOCATION: Crowborough Office HOURS OF WORK: Tuesday, Wednesday & Thursday: 12 pm – 8 pm Monday: 11 am – 7 pm, Friday: 10 am – 6 pm Saturdays (2 per month) 11 am – 5:30 pm Time off in lieu will be given for each Saturday worked.SALARY: £24,035 per annumREPORTING TO: Team Leader Crowborough Do you enjoy...
-
Outbound Calling Representative
2 weeks ago
Crowborough, East Sussex, United Kingdom Premier Full timeLOCATION: Crowborough/Hybrid workingHOURS OF WORK: 35 hours per week; Tuesday, Wednesday & Thursday: 12 pm 8 pm*, _ Monday: 11 am 7 pm*, Friday: 10 am 6 pm, _ Saturdays (2 per month) 11 am 5:30 pm* with 30 mins break_- _Hours displayed are typical but will vary for business needs and may include Sundays and additional evening hours_CONTRACT:...
-
Customer Service Representative
2 weeks ago
Crowborough, East Sussex, United Kingdom OMEGA, Inc. Full timeCustomer Service Representative page is loaded Customer Service Representative Apply locations Crowborough, GB time type Full time posted on Posted Yesterday job requisition id 13560 Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? We focus on our customers and are proud of...
-
Gateman
2 weeks ago
Crowborough, East Sussex, United Kingdom Avolon Civils Full timeGATEMAN - cscs card requiredPay: £ per hourHours: 9.5 per dayDuration: On goingLocation:Crowborough, East SussexSite Hours:07.30am-5.30pmCSCS Gateman needed for a brand new housing project in Crowborough, East Sussex. Long term work available - applicants must have a valid traffic marshall ticket.Job role as a Gateman: Directing inbound and outbound site...
-
Customer Service Representative
2 weeks ago
Crowborough, East Sussex, United Kingdom Servomex Full timeServomex, the global leader in gas analysis and part of the FTSE 250 Spectris Group, is recruiting for a Customer Service Representative to join our Hummingbird business unit. Our Hummingbird sensors power devices across the global industrial and medical markets, from critical care ventilators and anaesthesia delivery systems to process gas analysis and...
-
Customer Service Advisor
2 weeks ago
Crowborough, East Sussex, United Kingdom Kent Recruitment Bureau Full timeAre you looking to start your Customer Service Career ?Do you enjoy speaking to people and building relationships?My client is looking to recruit a Customer Service Advisor to contact their existing client base and take new inbound enquiries.Forming part of the small outbound calling team, you will use your professional yet friendly manner to speak to people...
-
Veterinary Surgeon
2 weeks ago
Crowborough, East Sussex, United Kingdom bvsjobs.co - Jobboard Full timeA state of the art hospital in East Sussex are seeking a Vet to join the team Located within easy reach of Brighton and with a varied caseload including exotics (participation in exotics caseload not essential) Junior Vets in their first few years since qualifying are welcome to apply as there is a great team of 23 Vets to support them, many of whom hold...
-
Customer Service Advisor
2 weeks ago
Crowborough, East Sussex, United Kingdom Wild Berry Associates Full timeJoin a leading online retailer based in Crowborough as a Customer Support Representative!The role involves assisting in the sales office, handling order processing, phone calls, and inquiries. You'll directly report to the Head of Customer Service and collaborate closely with the external sales team and Dispatch/Warehouse & Purchasing Department.The perfect...
-
Customer Service Advisor
2 weeks ago
Crowborough, East Sussex, United Kingdom Wild Berry Associates Full timeOur client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough. The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) . You will report directly to the Head of Customer Service and you will work...
-
Customer Service Advisor
2 weeks ago
Crowborough, East Sussex, United Kingdom Wild Berry Associates Full timeOur client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough.The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) . You will report directly to the Head of Customer Service and you will work...
-
Renderer + Mate
2 weeks ago
Crowborough, East Sussex, United Kingdom Harper Construction Recruitment Ltd Full timeWe need a RENDERER PLUS MATEto start on a job in CROWBOROUGH, EAST SUSSEX (ASAP)You must have:- Valid CSCS- Full PPE.- Ability to reliably commute to site.PAY :£22.00 P/H - Renderer, and £14.00 P/H MateCIS/UTR/Umbrella Payments availableIf you're interested in this job, please call Harpers on or click applyJob Types: Full-time, Temporary contractSalary:...
-
Groundworker/dumper Driver
2 weeks ago
Crowborough, East Sussex, United Kingdom Avolon Group Limited Full timeGROUNDWORKER WITH DUMPER TICKETJob title: Groundworker With Dumper TicketLocation: Crowborough, East SussexPay rate: £19 - £20 per hourDuration:On goingWe are looking for an experienced groundworker with a dumper ticket to start on a large residential site for our client in Crowborough. You will need finishing experience and dumper experience. This role is...
-
Window Fitter
2 weeks ago
Crowborough, East Sussex, United Kingdom Allard Double Glazing Ltd Full timeWindow Fitter and Mate Required - Must have own tools.Window Fitter must have min 3 years experience.Monday to Friday.Self employed - CIS.This role will ideally suit a team who has had hands on experience installing:UPVC Doors and Windows, Composite Doors, Bi Folding Doors, Conservatories, Fascia, Soffit and GutteringClean driving license required. Company...
-
sen ta
4 weeks ago
Crowborough, East Sussex, United Kingdom Term Time Teachers Full timeSEN Teaching Assistant- Crowborough, Kent What do we offer?Fantastic referral scheme- for every TA/LSA you refer to us receive 75 and for every teacher receive 125. Meaning if you achieve one of each every term that's 1200 tax free every academic yearTake unlimited term time holiday if you work day-to-day supply- pick and choose how many days you work each...
-
Special Needs Teaching Assistant
7 days ago
Crowborough, East Sussex, United Kingdom Term Time Teachers Full timeWe are seeking a supportive and reliable Special Needs Teaching Assistant to assist PSMLD & ASD Key Stage 1 to Key Stage 5 pupils, based in Crowborough, East Sussex.This is a permanent role for the successful Special Needs Teaching Assistant who will support the Key Stage 1 to Key Stage 5 students with compassion, enthusiasm and understanding. The SEN School...
-
Registered Nurse, Inpatient Ward
2 weeks ago
Crowborough, East Sussex, United Kingdom Servisource Full time £33,559Registered Nurse, Inpatient Ward – Full time / Part time – Up to £ 33,559 p/a – Crowborough A leading hospital in the Crowborough area is seeking an experienced Registered Nurse to join their fantastic inpatient department. This is a permanent role, open to accommodating both full-time and part-time hours. Role Responsibilities: • Actively...
-
Medical Receptionist
2 weeks ago
Crowborough, East Sussex, United Kingdom The Beacon Surgery Full timeBeacon Surgery in the beautiful East Sussex countryside is looking to recruit a Medical Receptionist/Administrator for our busy GP Practice. Applicants must be enthusiastic, friendly and able to work in a fast paced environment where you can make a difference to people's lives every day.The role includes being the first point of contact for our patients,...
-
Care Manager
4 weeks ago
Crowborough, East Sussex, United Kingdom OakGar Recruitment Full timeAre you looking for a Care Home Manager position supporting the elderly and people with dementia where you can obtain fantastic career progression while making a difference to the lives of others? We have an exciting opportunity with a leading care specialist who are looking for a Care Home Manager to oversee their service in Crowborough, East Sussex. This...
-
Medical Receptionist/administration
2 weeks ago
Crowborough, East Sussex, United Kingdom The Beacon Surgery Full timeJob descriptionBeacon Surgery in the beautiful East Sussex countryside is looking to recruit a Medical Receptionist/Administrator for our busy GP Practice. Applicants must be enthusiastic, friendly and able to work in a fast paced environment where you can make a difference to people's lives every day.The role includes being the first point of contact for...
-
Postperson with Driving
2 weeks ago
Crowborough, East Sussex, United Kingdom Royal Mail Group Full timeDelivery Postie with DrivingJob reference: 309383Location: Crowborough Delivery Office, TN2 3RFJob type: Permanent contractHours: 40 hours hours per week, working Five days across Mon-Sun, working between 8:00am and 5:00pmPlease note, from the end of April 2024, your attendance times may change by between 30-60 minutes in line with a national project, more...