Homelessness Team Care Navigator

8 months ago


London, United Kingdom St George's University Hospitals NHS Foundation Trust Full time

Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades ? If so, then this job is for you.

‘Pathway’ multidisciplinary teams work with people experiencing homelessness when they visit A&E or are admitted to hospital. These teams work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. They also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient’s long-term health outcomes. This includes working to ensure that homeless patient’s support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities.

Alongside direct patient care and support Pathway teams work to encourage wider changes to hospital systems and practice to improve care and outcomes for people experiencing homelessness. This is mainly through teaching and training other staff.

A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do ‘attitude’, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential.


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