Asset Servicing Client Service Senior Associate

2 weeks ago

Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you passionate in Corporate Actions? If yes - explore our new opportunity in Prime Middle Office team

As an Asset Servicing Client Service Senior Associate in the Prime Middle Office team, you will be responsible for managing client relationships and supporting the global corporate actions teams. The team is tasked with resolving queries, managing exceptions and coordinating elections on voluntary events.

Middle Office Asset Servicing is driving an aggressive agenda to enhance the client experience and operating processes. As a result, in this role you will directly focus specifically on Middle Office Asset Servicing (Corporate Actions).

**Responsibilities**:

- Reviews and handles accurately and timely of Corporate Actions (dividends, P&I, mandatory, voluntary, proxy, tax) queries
- Adherences to firm and departmental procedures and controls
- Ensures 100% responses are received and sent on Corporate Action elections
- Understands the control environment and ensuring daily checks are completed
- Participates in and facilitate team huddles
- Escalates appropriately to senior managers
- Assists with team and departmental processes and projects

**Required qualifications, capabilities and skills**
- Financial markets product knowledge and understanding of the transaction lifecycle
- Strong analytical and interpersonal skills
- Ability to face off to very demanding stakeholders and managing their expectations
- Excellent problem solving skills to identify, understand and address operational and technical issues
- Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including senior business executives
- Motivated and able to deliver with mínimal supervision, whilst working effectively in a team

**Preferred qualifications, capabilities and skills**
- Full lifecycle Asset Servicing product & process knowledge
- Corporate Actions and Middle Office exposure

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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