Enhanced Record Taker/admin X 2

3 weeks ago

Newquay, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Enhanced Record Taker/Admin - Resources**
**Reference no: Devon & Cornwall BL TCL 358670**
**Pay Rate: £11.97 per hour PAYE**
**This opening assignment is for 3 months**
**Hybrid working**
**Key responsibilities**:

- Conduct remote (not face to face) interviews of victims and witnesses.
- Provide care for victims and witnesses by identifying any Risk, Harm and Vulnerability issues assessing an appropriate response or the need for onward referral (e.g. VNA)
- Adapt the communication style used to the needs of the individual, and confirm understanding of any element stated by the witness.
- Record the statements of remote interviews and ensure section 9 PACE statements are legible, meet the required evidential and quality standards and comply with the CPS guidelines.
- Complete allocated enquiries to PIP standard and within required timescales.
- Be accountable for decisions regarding all aspects of preparing, conducting and recording interviews and producing statements; referring to Force policies but also with discretion for individual circumstances.

**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:

- A level or equivalent standard education.

**Skills & Experience**:

- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Experience in using Microsoft Office Suite, particularly Word, Excel and Outlook.
- Good inter-personal skills with an ability to build rapport with a diverse range of individuals.
- Demonstrable ability to listen, pose pertinent questions and extract relevant information.
- Proven communication skills with a good standard of English language, literacy and comprehension.
- A broad understanding of the Code of Practice for Victims of Crime.
- Accurate keyboard skills at an appropriate speed (50 WPM) to achieve set targets.
- Proven ability to work on own initiative.

**_To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF._**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarify._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:

- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- **Please refer to the Role Requirements section above - your CV must address the requirements listed.**

**Other preferable/desirable details to include on your CV, if applicable**:

- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.

**Job Ref: Devon & Cornwall BL TCL 358670**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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