Physiotherapy Administrator

**Physiotherapy Administrator**:
**Band 2**:
**Main area**
- Physiotherapy Outpatient
- **Grade**
- Band 2
- **Contract**
- Permanent
- **Hours**
- Part time - 18.75 hours per week (Monday, Tuesday and Friday)
- **Job ref**
- 201-24-305**Site**
- Newquay Community Hospital
- **Town**
- Newquay
- **Salary**
- £22,383 Pro rata
- **Salary period**
- Yearly
- **Closing**
- 23/05/2024 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**
- _Care based on what matters to people. _
- _Care provided at home or close to home. _
- _Improvement through learning, research and innovation. _
- _Prevention and alternatives to hospital._

**_Great Organisation_**
- _Buildings that support health and wellbeing. _
- _Technology enabled care. _
- _Care teams are supported by responsive corporate services. _
- _Safe, efficient, effective and productive._

**_Great People_**
- _A place people love to work and feel valued. _
- _Living our values with staff (all voices count). _
- _Attract, grow and develop talent. _
- _Leaders with compassion, who continuously learn and listen._

**_Great Partner_**
- _Encourage and enable effective partnerships. _
- _Joined-up community services. _
- _Work with others to maximise workforce opportunities. _
- _Reduce our impact on the environment._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
An opportunity has arisen to join the friendly, busy MSK physiotherapy outpatient service, at Newquay Community Hospital, as a member of Admin and Clerical team.

We pride ourselves on delivering high quality care and are committed to living our values in all our work:
**C**ompassions, **H**appiness**,** **O**wnership, **I**ntegrity,** C**onnection and **E**quity.

We are a team of MSK physiotherapists who accept and manage referrals from consultants, GPs, other healthcare professionals and self referral. The main role is to provide patient facing reception and administrative cover to a busy outpatient physiotherapy department.

**Main duties of the job**:
The role involves organising clinics, letter writing, making and receiving telephone calls to organise appointments, ordering, data entry and managing our electronic booking and patient notes system RIO.

You will need to be computer literate. You will be required to work using your own initiative within a busy team, with the ability to organise and prioritise work efficiently. You must be able to communicate well and have an adaptable and flexible attitude to your work.

Although, this post will be mainly based in Newquay physio OPD, there maybe an occasional requirement to cover St Austell and Bodmin physio OPD as our admin team work across both departments covering the Restormel team and North Cornwall.

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use o