Administration Team Leader

3 weeks ago


Crawley, United Kingdom Search Consultancy Full time

Administration Team Leader Crawley £30k plus many other benefits

I am currently working with a pension's giant based in Crawley. Due to increased workloads they are looking far an outstanding Team Leader to oversee the Administration team members delivering excellent customer service and technical support ensuring five star service and leading by example ,

The Role

You will be leading team members delivering excellent administrative & customer service and technical support, tailored to meet needs of the customer. You will be responsible for monitoring all the administrative duties of your team.

You will be monitoring and reviewing staff performance ensuring you help every staff member develop to their full potential.

Skills & Experience:

- Previous experience of leading a Team within administration or Customer service
- Excellence in Administration & Customer Services
- Ability to work with and across other business units
- Empathy and sympathy with customer needs
- Excellent communication, interpersonal and presentation skills
- Ability to meet deadlines within tight time lines

Desirable
- Other relevant financial services qualifications
- Experience of employer/employee pension communications
- Experience of DC pension platforms/interfaces

**Benefits**:

- Health care scheme
- On site Gym
- Social Club & Events
- Rode to Work Scheme
- Subsided restaurant
- Generous pension scheme
- Income protection, critical illness cover & death in service insurance

The company is easily accessible by public transport.



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