Claims Administrator

5 days ago


St LeonardsonSea, United Kingdom RTA Claim Solutions Ltd Full time

Due to expansion we are looking for new team members to join us as a FNOL Claims Handler. You’ll be the first port of call for our customers, taking the time to understand what matters to each customer and help them at what could be a distressing time. You will be recording detailed information of recently occurred motor accidents along a detailed script.

You will then transmit this information to the insurer who will make liability and indemnity decisions based on the information received. In the case of any non-fault accidents, you will also notify our non-fault claims team, who will attempt to provide further services direct to the client.

You will be provided with full support and work within a safe environment. Our aim, as our customer base grows is to produce capable claims handlers to progress within our company which acts across 3 sites in the UK and operates across several different departments.

**About you**

Whether you’re joining us from a similar role or looking to kick-start your career, you’ll need to:

- Have great relationship-building skills and share our passion for providing out-standing customer service.
- Have a can-do attitude and be keen to learn.
- Good written standard of written English and proficient IT skills
- Have strong attention to detail and excellent organisational skills.
- Be a great team player.

8.30 - 5.30 Monday - Friday

1 in 4 Saturdays which is 8.30-12.30 shift and on the week that you will be required to work a Saturday you will receive a half day off in the week

1 late shift a week (11-8pm which is working from home).

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£20,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Weekend availability



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