Claims Administrator

4 days ago


RossonWye, United Kingdom Reed Accountancy Full time

REED Recruitment are supporting a successful business based in Ross on Wye who are recruiting a Claims Administrator to join their Quality team.

This is a permanent position with flexibility to work from home 50% of the time, paying up to £32,000 depending on experience.

The main purpose of this role is to act as an impartial party to analyse and investigate quality claims.

This role reports into the Credit manager as part of the Finance team and the main duties include:

- Examination of claims from customers (including inter-company), checking on evidence of claim and determining justification;
- Reviewing of rejection claims;
- Supporting the Purchasing department with any recourse claims received from customers against responsible suppliers;
- Preparation of quality claim reports for Management and Corporate Claims Department and attending QC meetings when required;
- Supporting the interface of credit note creation in collaboration with Finance colleagues;
- Analysing repetitive quality claims and advising on the root cause directly to the Manager;
- Training end users (Sales Administrators) on the claims system.
- Communicating and supporting with the implementation of up to date complaint processing software;



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