Medical Receptionist
1 month ago
**Job Type**: Permanent
**Hours**: 20hrs worked Monday, Wednesday, Thursday & Friday 13:30-18:30
**Schedule**:Monday
- Friday
**Salary**:£10.42ph rising following a successful probation period
**Benefits**:
- 25 days annual leave plus bank holidays (pro rata for part time employees)
- Option to join the NHS pension scheme
**Location**: Civic Medical Centre
Due to retirement we are recruiting a receptionist to join our busy but friendly reception team.
The successful applicants will be highly motivated, adaptable and be able to work under pressure.
Experience working in a healthcare setting would be desirable but not essential as full training would be provided.
**Duties include**:
- Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
- Relaying information and queries between patients and clinicians, ensuring clear and concise documentation.
- Care navigation (signposting patients to other appropriate services).
- Processing patient prescriptions
- Processing online consultations
- Actioning and sending tasks to clinical team
- Liaising with wider colleagues in primary and secondary care
- Dealing with sensitive information always adhering to confidentiality policy
**About us**
We are a busy practice located in Bebington and have a patient list of approximately 9900 patients. We have a large clinical team consisting of 5 GP partners, 6 salaried GP's, 3 Practice Nurses, 2 Healthcare Assistants, a Physicians Associate, and a Practice Pharmacist. We are also a GP training practice so have regular training GP’s and medical students.
**Qualifications**
**Essential**
- GCSE grade A-C in Maths and English or equivalent
**Experience**
**Essential**
- Experience working in a patient or customer facing role
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Salary**: From £10.42 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 05/05/2023
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