Medical Receptionist

2 weeks ago

Wirral, United Kingdom Civic Medical Centre Full time

**Job Type**: Permanent

**Hours**: 2 x 20 hour part time positions. Working days yet to be confirmed but will be set hours worked mainly between 13:30 - 18:30. Some flexibility required to work one longer day if needed.

**Schedule**:Monday
- Friday

**Salary**:£9:70ph rising following a successful probation period

**Benefits**:

- 25 days annual leave plus bank holidays (pro rata for part time employees)
- Option to join the NHS pension scheme

**Location**: Civic Medical Centre

Due to retirement we are recruiting 2 receptionists to join our busy but friendly reception team.

The successful applicants will be highly motivated, adaptable and be able to work under pressure.

Experience working in a healthcare setting would be desirable but not essential as full training would be provided.

**Duties include**:

- Answering calls and dealing with all aspects of patient facing care including booking appointments, greeting, and directing patients.
- Relaying information and queries between patients and clinicians, ensuring clear and concise documentation.
- Care navigation (signposting patients to other appropriate services).
- Processing patient prescriptions
- Processing online consultations
- Actioning and sending tasks to clinical team
- Liaising with wider colleagues in primary and secondary care
- Dealing with sensitive information always adhering to confidentiality policy

**About us**

We are a busy practice located in Bebington and have a patient list of approximately 9900 patients. We have a large clinical team consisting of 5 GP partners, 6 salaried GP's, 3 Practice Nurses, 2 Healthcare Assistants, a Physicians Associate, and a Practice Pharmacist. We are also a GP training practice so have regular training GP’s and medical students.

**Qualifications**

**Essential**
- GCSE grade A-C in Maths and English or equivalent

**Experience**

**Essential**
- Experience working in a patient or customer facing role

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From £9.70 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 20/02/2023

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