Head of Delivery

5 months ago

Gibraltar, United Kingdom Playtech Full time

Company Description
**About Playtech**
- Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over _**_7,000 employees across 20 countries_**_._
- Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online._

**Job Description**:
Reporting to our CFO we are looking for a successful **Head of Delivery **to join our ever-growing #PlaytechFamily. As a Head of Delivery, you will be responsible for leading a team that assists clients with the setup and installation of technology tools and products. You will work with stakeholders and end users to plan and configure systems, to develop solutions that will achieve needed objectives. You will be also responsible to oversee the deployment of programs or systems, coordinating all the parties involved to ensure a smooth process with mínimal disruption.

**Main duties and responsibilities are but not limited to -**
- Ensure that service delivery processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.
- Execute Playtech’s tactical plans.
- Manage daily tasks delivery, follow up on tasks delays, track teams progress toward achieving targets and ensure releases are executed per their set priority and timelines.
- Manage the relationships between different people within and across teams.
- Identify dependencies in plans across services and coordinate delivery.

**Qualifications**:
**_
Required_**
- Solid organizational skills and attention to details
- Proven ability to influence cross-functional teams and projects
- Strong written and verbal communication skills

**_ Desired_**
- Playtech Back Office systems knowledge/systems

Additional Information
**Job perks**:

- _ Private comprehensive worldwide health and dental insurance,_
- _ 20 vacation days + 12/13 bank holidays_
- _ Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen_
- _ Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more_
- _ Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)_
- _ A chance to level-up, with many learning and development opportunities available to all team members_
- _ An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app._

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