High Pavement Building Officer

1 week ago

Sutton on Trent, United Kingdom Inspire: Culture, Learning & Libraries Full time

**Hours**: 37 Hours Per Week

**Interview Date**: TBC

**Closing Date**: 26th February 2024

**Term**: Fixed until 31st July 2025

**Salary**: Grade 3 (£23,500 - £24,294 FTE)

We are seeking a flexible and motivated building officer to work at High Pavement House, Sutton-in-Ashfield.

This is an exciting opportunity to work with the newly established Maker Space which will be opening in April 2024 as well as working with the Inspire Learning Team.

This post will be responsible for the day-to-day building tasks at High Pavement House, including opening and closing the building, assisting with regular building checks. The role also includes preparing meeting rooms ready for hire, moving furniture and general janitorial and cleaning duties. You will work Monday to Friday, and be based at High Pavement House, Sutton-in-Ashfield, Notts.

**Job Title : High Pavement Building Officer**

**Grade 3**

**Job Purpose**
- To provide building management and caretaking support for the High Pavement Maker Space Sutton in Ashfield ensuring a safe and secure environment for users.
- To provide building support for events, workshops and learning programmes in liaison with Inspire Learning and Volunteers.

**Key Responsibilities**
- Maintain a booking system for use of facilities and ensure equipment is set up and safe to use while also ensuring that the Maker Space is clean, tidy and well ordered, including daily cleaning of the Maker Space.
- Act as the first point of contact for information about the Maker Space, and to liaise with asset and facilities management service at Ashfield District Council.
- Ensure compliance with Health and Safety legislation and good practice and to provide PPE for purchase as required.
- Ensure that the building is secure, and that the intruder alarm is set before leaving the premises including the management of the CCTV system and the maintenance of security.
- Ensure a fire evacuation plan is maintained and all fire exits are clear of any obstructions.
- Liaise with the Maker Space Committee to ensure members are complying with policy and good practice.
- Changing and adapting room layouts as required to suit booking requirements including clearance and storage of furniture after use.

The post holder will work in accordance with all Inspire policies and procedures, Inspire brand guidelines, contractual requirements, and professional best practice.

**Education and Knowledge Required for the role**
- Relevant qualification to level 3

**Skills and Experience**
- At least 2 years’ experience working in a similar environment.
- At least 2 years working with the public / learners / volunteers
- Physically able to carry out the duties as described.
- Ability to drive will be required.

**Role Dimensions**
- Deliver excellent support for the Maker Space
- Support users with day-to-day support in safe use of the building
- Ensure safe and secure operations of the centre
- Working with Maker Space committee, volunteers and the Inspire Learning team

**Inspire Competencies**

**Customer Service (Competency Level 3)**
- Demonstrates effective customer service skills - in person, online or on the phone - identifies and satisfies customer needs, adjusting their style with a friendly and professional approach as appropriate for the customer.
- Responds positively to customer concerns, acts to resolve or reassure customers as needed, agrees solutions with the customer or hands over to an appropriate colleague.
- Responds positively to any complaint or suggestion and seeks to resolve it within limits of their authority or hands over to a more senior manager as appropriate

**Deliver the service offer (Competency Level 2)**
- Advises and promotes the Inspire Service Offer to customers - to meet their immediate needs and other services that could be of interest or benefit them.
- Embraces any changes to the offer and any associated changes to processes or working practices positively.

**Communicating well (Competency Level 2)**
- Communicates effectively in person, one-one-one, and in writing respectfully and in a style appropriate to the person and situation.
- Communicates effectively in a meeting or other group situation, respectfully and in a style appropriate to the group and situation with a solutions / can do approach.

**Working together (Competency Level 2)**
- Adopts a friendly, helpful, supportive and respectful manner when working with others.
- Acts in a way that shows they are trustworthy, reliable and transparent in their dealings with others.

**Managing others (Competency Level 1)**
- Effectively supervises and supports the day-to-day activities of a colleague(s) to enable them to perform their duties day-to-day, planning and co-ordinating the activity of colleague(s) to deliver tasks or activities over time to meet service demand effectively and efficiently.

**Leading the way (Competency Level 2)**
- Incorporate the spirit of Inspire’s mission, vision and values in the work they

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