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Internal Sales
5 months ago
We are currently recruiting on behalf of our client who are looking for an **Internal Sales Order Processor** in Blackpool area. This is a temporary to permanent role after successful trial period.
**About The Role**
- Input customer orders into Syspro ready for delivery.
- Handle all inbound customer calls efficiently.
- Take full ownership of customer issues and see through to the end.
- Accurately advise customers of cylinder availability, expected delivery dates and prices.
- Process customer returns and generate uplift requests for the Hubs.
- Process customer credits for cancelled orders.
- Evaluate stock levels and highlight potential issues or fixes to the Team Manager to process.
- Liaise with Copper Production where necessary on copper orders.
- Liaise with the Distribution Hubs to ensure deliveries are met.
- Manage contract orders and ensure production are aware of quantities.
**Skills required**
- Excellent customer service
- Accurate keyboard skills
- Attention to detail
- Proficient in Microsoft office/Teams, Excel, Word, outlook
- Team player - good communication
- Commitment to customer requirements
- Punctuality & good attendance
**Working Hours**
40 hours/ between the hours of 7:30 - 18:00
**Rate of Pay**
£11.05 an hour
**Personal Qualities**
- A strong pro-active attitude
- Positive and professional attitude
- A clear enthusiasm for the role and strong desire to continually develop
- Trustworthy and demonstrate initiative
- Not afraid to roll your sleeves up
- Good sense of Humour
**Benefits & Requirements**:
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Ongoing Assignment
- Possible permanent position following a successful trial period
