Esr Workforce Administrator

6 months ago

London, United Kingdom Lewisham and Greenwich NHS Trust Full time

We are looking for an enthusiastic individual to join the ESR Workforce team and support the delivery of an effective, high quality service.

As part of the Workforce Information team you will be responsible for verifying, entering and maintaining workforce data in the ESR system and processing amendments to contracts accurately to ensure salaries can processed by payroll on time. You will regularly monitor employment requirements and liaise with managers and staff to ensure accuracy and completeness of records.

The incumbent should have an eye for detail and in depth knowledge of Agenda for change pay structure and the ESR system alongside excellent customer service and communication skills as you will be liaising with Trust staff at all levels on a daily basis.

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development

Widening access (anchor institution) and employability

Improving the experience of staff with disability

Improving the EDI literacy and confidence of trust staff through training and development

Making equalities mainstream

To be responsible for verifying, entering, maintaining and accessing accurate and timely information on the Trust Personnel System (ESR), ensuring it complies with Trust Policies, NHS Employers Terms & Conditions, Local agreements and Legal Regulations, working closely with the Workforce Development Team, Trust Managers, Finance and especially Recruitment, Payroll and Medical Staffing to ensure that staff salaries are paid correctly and on time.

To provide a friendly, welcoming and efficient customer service to all staff, managers and visitors or callers.

To assist Head of Workforce Intelligence and ESR Team leader in the provision of in house maintenance, training and first line support for ESR modules.

KEY RESULT AREAS

To be responsible for verifying Workforce/Payroll/TRAC forms for newly appointed or internally promoted employees and any other form introducing changes to Terms and Conditions of Employment for existing staff on a daily basis.

To be responsible for entering the data from the aforementioned forms onto ESR system accurately and timely on a daily basis working closely with Recruitment team and Payroll to ensure pay cycle deadlines are met and staff are paid correctly and timely.

To be responsible for verifying and entering leavers details on ESR system on a daily basis, ensuring the accuracy of the information to avoid overpayments.

To be responsible for initiating Inter Authority Transfers via ESR to request service details for new employees in order to verify service and adjust starting salaries where appropriate.

To be responsible for issuing and sending amendment to contracts containing the appropriate changes to Terms and Conditions of Employment. To liaise with managers with regards to any unreturned contracts on a regular basis to ensure signed copies are held and available in employees’ files.

To liaise with managers, payroll, HRBPs, ER team and Recruitment with regards to any queries politely advising on the relevant issues.

To liaise with managers advising them of expiry dates for Fixed Term Contracts, Allowances and any temporary changes raising memos/forms for managers to complete ratifying or amending original arrangements.

To liaise with managers and ER team in relation to Right to Work Permits and Visas due to expire in accordance with standard operating procedure to include Employer Checking Service requests as necessary.

To provide advice and guidance to staff, managers and other members of the workforce & education team on NHS Employers terms and conditions and workforce/pay related issues as and when required, only referring complex matters to team leader or manager.

To keep up-to-date details of professional registrations and expiry/renewal dates for all staff required to hold a professional registration. To liaise with the relevant professional bodies regularly to verify registration renewal in accordance with national requirements and Trust Policies. To inform the relevant manager of any employees’ registration which has lapsed and to follow up advising of most appropriate action and chasing progress regularly.

To assist team leader and manager in the provision of protection of earnings estimates and advice as and when required.

To respond to general enquiries from individuals and requests for information from external bodies where appropriate (in

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