Receptionist
5 months ago
Performance - Take ownership of the daily and weekly tasks to be completed by the reception team - Support the promotion of patient choice through asking patients to complete Smile Checkers and provide information about products, services, promotions, available finance options and oral health products - Conduct regular system reviews to identify and action issues around debt, open courses, DNAs People - Build and nurture great working relationships with the Clinical team - Be actively involved in the smooth running of the practice by working well with your practice team - Share your knowledge and experience with team members and undertake any suitable training to enhance your job role Process - Fill the diary and optimise appointment booking by using the principles of colour coded SMART diaries - Take ownership for all aspects of money management including transmitting electronic claims daily (EDI) - Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic - Always adhere to mydentist policies and procedures Patients - Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times - Accurately update and protect patient information including on the patient electronic database - Book next appointments before the patient leaves and action reminders including courtesy cal
**Job Types**: Part-time, Permanent
Pay: £10.00-£10.50 per hour
**Benefits**:
- On-site parking
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Night shift
- Overtime
Ability to commute/relocate:
- Bedford, MK41 0SE: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Dental Receptionist
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