Administrator

2 weeks ago


Redruth, United Kingdom Krowji Ltd Full time

This role is a critical post in our friendly creative industries charity. You will support the CEO, the Creative Kernow board and the wider Creative Kernow staff team in a range of administrative tasks in order to enable the organisation to run effectively.

The key tasks are to:

- Assist the Executive Director and CEO in a range of administrative tasks including diary management, organising meetings, events and supporting the smooth running of short term projects
- Provide administrative support to the Creative Kernow board - organising the meeting schedule, circulating paperwork, minuting the meetings and maintaining statutory records and updating datasets
- Support the development of Creative Kernow’s IT systems and processes including CRM database
- Assist with HR administration including recruitment for vacancies, promoting workplace initiatives
- Liaise with IT support staff to identify problems and book jobs
- Order supplies and maintain office resources
- Maintain and update staff contact lists, annual leave and sickness records
- Circulate internal communications
- Maintain and update the Creative Kernow website and social media platforms, assist with Creative Kernow’s marketing and communications, use online tools to monitor media data for reporting purposes. Collate and send out a quarterly e-newsletter.
- Collate documents and data from Creative Kernow programmes for reports and evaluation purposes as required
- Work with administrators in other teams to identify and share best practice and offer administrative support to other teams during busy periods

Person specification - key competencies:
Essential:

- An enthusiastic and proactive approach with an ability to use initiative & problem solve
- Excellent IT skills and a comprehensive knowledge of Microsoft Office including Teams and SharePoint
- Experience of documenting meetings with good quality minutes/notes
- Proactive in seeking IT based administrative solutions
- Strong customer service skills and telephone manner with proven experience
- Attention to detail
- A completer finisher with strong organisation skills
- An interest in the arts and culture

We are particularly interested in your ability, experience and potential rather than your qualifications, so there are no formal minimum requirements.

Desirable:

- Experience of CRM systems eg Salesforce
- Experience of WordPress and Mailchimp
- Skills in document design

**Job Types**: Full-time, Permanent

**Salary**: £23,400.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Redruth, TR15 3GE


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