Outbound Call Centre Agent

6 months ago


Norwich, United Kingdom RecruitmentJunky Full time

**Location**:Norwich

**Are you considering starting a career in sales?**

**About Our Client**:
A fantastic opportunity is available for an Customer Service Executive / Appointment Maker /

first point of contact for all business enquiries. You will be responsible for learning more about the customer and generating a sales appointment for them to get the help they need

right attitude

A key requirement of the role is to be capable of managing expectations in a friendly and

engaging manner reflecting the ethos of the business whilst maintaining a strong target

driven focus.

**Your Responsibilities**:

- Making outbound calls
- Building rapport with customers
- Updating the CRM system
- Meeting KPI’s
- WARM CALLING ONLY

enthusiastic. The company are looking for someone who relishes problem solving and

ensuring customers get the best service possible.

In addition, the following key skills are essential:

- Excellent verbal and written communication skills
- Great telephone manner
- Confident and ambitious

**Benefits**:
23 Days plus bank holidays, increasing to 25 days plus Bank Holidays after 2 years of service.

An additional day is given each year to be taken on or near your birthday.

Hybrid Role - 2 days in the office, the rest from home

**Application and interviews**:
**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: AHI24



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