Outbound Call Centre Agent
5 months ago
**Location**:Norwich
**Are you considering starting a career in sales?**
**About Our Client**:
A fantastic opportunity is available for an Customer Service Executive / Appointment Maker /
first point of contact for all business enquiries. You will be responsible for learning more about the customer and generating a sales appointment for them to get the help they need
right attitude
A key requirement of the role is to be capable of managing expectations in a friendly and
engaging manner reflecting the ethos of the business whilst maintaining a strong target
driven focus.
**Your Responsibilities**:
- Making outbound calls
- Building rapport with customers
- Updating the CRM system
- Meeting KPI’s
- WARM CALLING ONLY
enthusiastic. The company are looking for someone who relishes problem solving and
ensuring customers get the best service possible.
In addition, the following key skills are essential:
- Excellent verbal and written communication skills
- Great telephone manner
- Confident and ambitious
**Benefits**:
23 Days plus bank holidays, increasing to 25 days plus Bank Holidays after 2 years of service.
An additional day is given each year to be taken on or near your birthday.
Hybrid Role - 2 days in the office, the rest from home
**Application and interviews**:
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£30,000.00 per year
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
**Experience**:
- customer service: 1 year (required)
Work Location: Hybrid remote in Norwich
Reference ID: AHI24
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