Order Process

2 weeks ago


Hammersmith, United Kingdom Armstrong Lloyd - Marketing Recruitment Full time

My client is a long-established global organization in consumer products. A well-known and much-loved brand globally, this is an exciting opportunity to join the UK team in a permanent **Order Process & Sales Support Manager** position.

**Salary £40,000 pa** + bonus opportunity & benefits package.

**Flexible working**: Employees have the freedom to determine their own hybrid working pattern allowing for a better work-life balance. The office is based in Hammersmith, London.

**Key tasks**:

- Manage order processing and sales support tasks
- Oversee small team of order processing assistants
- Responsible for incoming customer sales orders from receipt, delivery, and invoice processing
- Ensure order are accurate and correctly input using SAP & Zendesk
- Raise and send customer invoices
- Track and manage credits
- Manage and process product returns
- Manage price files to ensure invoice prices are correct
- Assist sales with back-order process and reports
- Create dashboard reports to monitor orders
- Drive continued improvements to processes
- Reporting in SAP S4
- Work to FSC compliance
- Prior experience in customer order processing and sales support
- Confident in managing the customer order processing function and small team
- Excellent organizational skills and attention to detail
- Experience order processing and raising invoices using SAP S4 and/or Zendesk
- Strong systems skills including MS Suite and SAP
- Solution oriented and drives continue improvements to processes
- Strong communicator working at all levels to board level

**Why should you join this amazing brand**
- Opportunity to work for a global, well-known consumer brand sold in leading retailers
- Join a fun and ambitious team in a varied role with opportunity for career growth.
- Be a part of a global community who are passionate about the products.
- Flexible hybrid working
- Armstrong Lloyd is a marketing specialist recruitment services provider. We offer a personal service that will give you the best possible outcome in the recruitment process._



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