Reservations Consultant
2 weeks ago
**Reservations Consultant
£19,055 + monthly bonus
Cheltenham
Multiple Vacancies**
Looking for an opportunity to work in the travel and tourism sector?
Are you passionate about providing outstanding customer service?
Do you want to work for one of the top 5 travel companies?
I am delighted to be working with one of the top 5 tour operators in the UK pride themselves on creating and running quality holiday packages.
They are looking for multiple individuals to join the reservations team, due to rapid growth within the business.
**About the role**:
- Inbound calls from new and returning customers
- Assisting with bookings, brochure requests
- Dealing with general enquiries
- Being the first voice of the business, ensuring you are delivering high standards of customer service.
- Taking payments via the phone
- Elements of upselling and cross selling
**Personal Attributes**:
- Ability to build and nurture relationships with customers
- A positive 'can do’ attitude and willingness to learn
- Experience in Travel and Tourism ideal but **NOT** essential
- A passion for all things customer service
**Benefits**:
- Full training provided
- Genuine career progression with a company who care about you.
- Great social incentives
- Monthly incentives - additional holiday, days off, double commission
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.
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