Customer Service Advisor

3 weeks ago


Leeds, United Kingdom Dynamic Medical Full time

We are looking for a talented Customer Service professional to work with us on a part time basis between the hours of 10.00am and 2.00pm, Monday to Friday.

Dynamic Medical Logistics was established 23 years ago with a mission to positively affect the UK Healthcare sector.

Dynamic is an ever-changing, fast-growing business; and you will not be another number. Your individuality counts because we need team members who work autonomously, proactively, and suggest new improvements.

What are we looking for?

Excellent verbal and written communication skills are required to manage a range of inquiries from hospitals, customers and drivers.

**What you'll be doing**:

- Calling hospitals to confirm collection bookings.
- Taking inbound queries from drivers requiring assistance to resolve on site issues.
- Working with tracking software to monitor driver progress and prevent potential issues.
- Promoting customer service best practice at all times.

**Required**:

- Computer literate
- Excellent customer service skills
- Ability to work in a face paced environment
- Strong communication skills both written and verbal
- A positive can-do attitude
- Excellent attention to detail
- We want people to work for us who are excited and proud to deliver our service to hundreds of hospitals in the UK._

**Working Hours**: 10.00am - 2.00pm, Monday - Friday

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £11.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: One location

Reference ID: PT Customer Service



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