IT Service Desk Analyst

4 weeks ago


Chorley, United Kingdom Rise Technical Recruitment Limited Full time

IT Service Desk Analyst
Chorley - Hybrid Remote
£23,000 - £25,000 + 25 Days Holiday + Annual Bonuses + 6% Pension + Progression + Training
This is an amazing opportunity for someone from an IT/Helpdesk background to join a globally recognised family-owned business in a role with realistic progression into 2nd /3rd line and the opportunity to expand your technical knowledge with excellent training.
Dedicated to investing in their employees, this company boasts a great staff retention record and holds a position in the 'Top Best Company's To Work For' for 4 years and are looking to continue developing their UK IT team in line with further company progression.
This company have a global presence, offering products that are supplied to a wide range of industries and are known for maintaining a fantastic team culture across each individual site.
In this role you will be the IT helpdesk function for a busy manufacturing site employing roughly 70 staff. You will report to the IT Team based in the US and have regular contact with your IT Manager to ensure that you can do the job properly and develop yourskillset.
Your primary duty is to provide 1st Line desktop support for all local and occasionally global computer infrastructure, responding to service desk requests for technical support whilst ensuring a timely resolution. Working within a team environment, you willbe familiar with IT practices and have an enthusiasm to embrace knowledge and effectively communicate with your peers.
This is a great opportunity for someone who is looking to join a fantastic technology company offering a friendly, success-driven work environment where your influence will contribute to the significant growth of a company that wants you to excel in your career.
The Role:

- IT Service Desk Support
- 1st line Computer Infrastructure support for a busy Manufacturer's Office site
- Evaluate and assist with user desktop configurations and other computer-related issues
- Hybrid, Mon-Fri Role
The Person:

- Any IT Helpdesk/Support Experience working with Hardware, Software, Networking and Troubleshooting experience
- Must have a Technical understanding of Microsoft Office Applications, Microsoft Active Directory, Windows Operating Systems
- Must live commutable to Chorley
- Must have Full UK Driving Licence
Reference Number:BBBH171692
1st line support, 2nd line support, 3rd line support, IT support engineer, IT technician, IT, Helpdesk, Engineer, Computer, Infrastructure


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