Quality Administrator

6 months ago


Leicester, United Kingdom University of Leicester Recruitment Team Full time

**About the role**: In this role you will support the effective operation of the School’s academic quality assurance, including all procedures, assessments and administration processes. You will handle queries of varying complexity from students, academic staff and external clients, whilst ensuring the School's adherence to the University's regulations, providing professional advice to staff and guidance on a range of student matters. In addition, you will ensure that students receive feedback and marks for assessed work within the timescales set by the University.

**About you**: With a demonstrable understanding of quality assurance issues in Higher Education, including an understanding of the major national issues in academic quality and standard, you will be able to display experience of interpreting and complying with complex procedures or regulations.

You will have excellent communication skills, with the ability to give and receive information using a variety of methods, using tact and discretion where required. As a self-starter with a keen eye for detail, you will understand the importance of meeting customer needs and providing a high-quality service.
**Additional information**:
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.

We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.

**Vacancy terms**: Full time, permanent


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