Facilities Services Assistant

3 weeks ago

City of London, United Kingdom Reed Business Support Full time

I am recruiting for a client based in the City who are looking for a Facilities Services Assistant to join their existing team. Salary paying £24,000 - £28,000 per annum. Please see the Job Description below.

Our Facilities Management team provides crucial support to staff in the London office. This role will see you doing a mix of facilities tasks, as well as front of house duties. You will be joining a large team and reporting directly to the Facilities ServicesTeam Leader.

On a day to day basis you will be carrying out a number of responsibilities which range from but are not limited to:

- Reprographic and general/ad hoc administration duties (scanning, photocopying, printing, CD copying, stationery stock review and ordering)
- Sorting incoming and outgoing post within the specified time frames
- MFD/printer management (replacement of toner cartridges and attending to faults/paper jams)
- Post room duties, including arranging couriers
- File management (archiving of closed files, as well as requesting files/wills/deeds from our secure storage facility)
- Reviewing stationery stock
- Providing excellent customer service to our visitors, performing all operations requested by the customer
- Efficiently and promptly answering telephone calls
- Arranging hospitality for meetings and setting up meeting rooms
- Assisting with events, booking hotels and train tickets
- Adhering to the businesses practices, policies and process guides

You will be required to record daily tasks and workload productivity in order to be made available to the Facilities Services Manager to assist in the monthly management reporting.

Hours are 37.5 a week working Monday to Friday, on a fortnightly rota between the hours of 8:00am - 6:00pm, 7.5 hours a day.

It is an integral part of this role that you comply with information security and all firm policies and procedures.

**Desired attributes and experience.**

You should be proactive and flexible in working both individually and as part of a team, with mínimal supervision, and be able to prioritise a number of different projects effectively.

You will have prior Facilities experience working in a professional services environment.

As part of the Facilities Team you will need brilliant attention to detail and have health and safety at the forefront of your mind, working to health and safety guidelines under the supervision of the Facilities Services Team Leader

Communication will be one of your strong points, both written and verbal, and you will be enthusiastic about delivering excellent quality service to our fee earners.

We expect you to be able to use your initiative, and be a forward-planner, anticipating your colleagues’ needs in advance wherever possible.

You will have good knowledge or Microsoft Word, Excel and Adobe Reader as well as basic IT skills in order to navigate yourself around our document management system.

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