Service Controller

5 months ago


Lisburn, United Kingdom Briggs Equipment Full time

**Opportunity**: Service Controller

**Contract**: Permanent

**Location**:Lisburn

**Hours**:Monday - Friday 40 hours per week. Hybrid working available.

Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland.

We have a **new opportunity** for a **Service Controller**/**Planner **to join our Service team supporting our team in Dublin. If you don’t feel like you meet all the role criteria outlined below, please don’t let that discourage you from applying.

**In this role you will be**:

- Providing a high level of customer service through efficient control of our Workshop/ Field Engineers carrying out repairs and maintenance on equipment.
- Prioritising work requirements for Engineers and allocating work while maximising efficiency and minimising cost.
- Raising estimates for work required in the field from information provided by Engineers.
- Supporting with the deployment of Engineers, raising estimates, and supporting with invoicing.
- Ensuring machines are serviced before going out on hire.
- Liaising with customers keeping them updated on progress of work.
- Providing administrative support related to service paperwork as required.
- Working collaboratively with team members within the service team and other departments.

**What will help you to excel in this role**:

- Strong planning and organisational skills within a busy environment
- Good communications skills
- Previous experience within a busy service/office environment
- Excellent IT skills
- Team player and good attention to detail

**What you can expect from us**:

- Competitive base salary
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts

**What’s next**

Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met.


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