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Patient Experience Co-ordinator

3 months ago

Belfast, United Kingdom Paste Dental Full time

Paste Dental Belfast is one of the most prestigious and luxurious brands in Northern Irish Dentistry, renowned for excellence in dental care. The Patient Experience Coordinator is an integral part of the operations team, ensuring that every Patient is welcomed and enjoys a great experience at our luxury practice in Belfast City Centre.

Main Purpose of Role:
The qualities we look for are a positive, ‘can-do’ upbeat approach, willingness to learn, flexibility and initiative.

Skills and Experience
- Previous ‘Front of House’ experience / training, ideally gained in a luxury brand retail, or 5 star hospitality / leisure environment would be an advantage.
- Excellent interpersonal skills, with the ability to adapt and tailor your interactions to enhance the patient’s experience of our brand.
- IT literacy, with excellent working knowledge of Microsoft packages.
- Experience using computerised booking systems, or point of sale software is desirable.
- If you have a dental or clinical background, we would also be keen to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.50 per hour

Schedule:

- 8 hour shift
- Day shift

COVID-19 considerations:
All current guidelines for clinical environments are adhered to

**Experience**:

- Luxury Brand or 5 star hospitality 'Front of House': 1 year (preferred)

Work Location: In person