Current jobs related to Prescription Clerk - St Austell - St Austell Healthcare

**Job summary**

St Austell Healthcare require a reliable Prescription Clerk to join our busy team.

Whilst the main aspect of the job will be processing repeat prescription requests, the post-holder will work under the supervision of the Clinical Pharmacists to provide high quality prescribing and medicines optimisation services to meet the needs of our practice population of approximately 38,000 patients.

The post holder should have a can-do attitude, treating everyone with dignity and respect in line with practice ethos. They should ideally have prior experience of prescription processing, or experience within a community pharmacy/GP dispensary. They must have good communication and IT skills, be able to work under pressure, and work within a large team.

Working hours are between 8am and 8pm Monday to Friday. We can offer up to 37.5 hours per week. Rate of pay is dependant on experience.

**Benefits include**:

- Six weeks annual leave per year (plus bank holidays, pro rata)
- NHS Pension scheme
- Salary sacrifice electric car and bike schemes
- Free staff wellbeing support

**Main duties of the job**

**JOB SUMMARY**:

- To ensure that all repeat prescriptions are produced in a timely manner according to all legal requirements.
- To project a positive & friendly image to patients and other visitors, either in person or via the telephone.
- To respond to queries in a professional, courteous, efficient and effective way and forward all medicines related questions to the practice pharmacist whenever possible or the relevant GP/Nurse/other healthcare professional.

**About us**

St Austell Healthcare has a strong multidisciplinary team including GPs, ANPs, Nurses, Paramedics, Physiotherapist and Pharmacists and an ethos for innovation and collaboration with health and social care partners.

We are an award winning, happy team and take pride in our work and the care we offer our 38,000 patients.

We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group. We are ambitious and wish to provide the best service we can for our patients.

**Job description**

**Job responsibilities**

**JOB SUMMARY**:

- To ensure that all repeat prescriptions are produced in a timely manner according to all legal requirements.
- To project a positive & friendly image to patients and other visitors, either in person or via the telephone.
- To respond to queries in a professional, courteous, efficient and effective way and forward all medicines related questions to the practice pharmacist whenever possible or the relevant GP/Nurse/other healthcare professional.

**MAIN DUTIES AND RESPONSIBILITIES**:
The duties and responsibilities to be undertaken by the prescription clerk may include any or all of the following list. Duties may be varied from time to time under the direction of the Practice Pharmacist, dependent on current & evolving practice workload and staffing level.
- Ensure the repeat prescriptions are generated accurately and efficiently, within the time specified by the practice.
- Summarise patients medical information & add it to patients computerised medical records summary according to the note summarising protocol as requested by the pharmacist.
- Support the GPs and other non-medical prescribers to maximise the use of EPS and repeat dispensing.
- To contribute to achievement of QoF and PCN IIF markers.
- To run audits as required by the practice.
- Undertake any other additional duties appropriate to the post as requested by the Practice Pharmacist.

**Clinical Governance**
- Contribute to the development and maintenance of sound clinical governance and risk management.
- Support the development/implementation on any new ways of working/policies that need to be introduced across the SAH.
- Support SAHC in operating a quality assurance but no blame culture that adheres to best practice around incident reporting and whistle blowing.

**Engagement with Patients, Internal and External Stakeholders**
- Initiate, develop and maintain excellent third party relationships e.g. with CCGs, NHSE Area Teams, sub-contractor providers, patient groups, local community health teams and other stakeholders to grow, maintain and support service and performance delivery.
- To ensure patient surveys are undertaken, analysed and action plans are developed and acted upon

**Confidentiality**
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to inf