Digital Transformation Facilitator
7 months ago
Introduction Primary care must be supported to develop the capacity and capabilities required to meet the needs of our local population, including support to adopt new ways of integrated working, working at scale as part of our communities. Viaduct Care CIC is Stockports GP Federation and represents its 32 local GP Practices. Covering a patient population of circa 320,000, practices are split into 6 Primary Care Networks each serving a population of around 30,000-50,000 patients. Viaduct Care represents the collective voice and interests of its member practices and aims to influence and support the design and delivery of major service and system changes by being a strong and effective partner with other providers.
As part of this we want to ensure that capacity, capability and sustainability within general practice is effectively increased so that Stockport is recognised as a great place to work for those already employed within the primary care sector but also attractive for those considering a career in this area. Job Purpose We are looking for dedicated change management professionals, who are passionate about making a difference to peoples lives. Being part of the wider Digital First Primary Care Programme (DFPC), as a Digital Transformation Facilitator you will be responsible for supporting primary care workforce colleagues adopt digital tools and technologies to enable the best possible outcomes and experience for patients in Stockport. This will involve engaging with a range of stakeholders including Neighbourhood Managers, Practice Managers, PCN Managers, GPs and practice staff, locality IT Team, business intelligence, IT support staff and patients/carers.
This role will support practices in making plans optimised use of Digital Access to Primary Care tools (Website, NHS App, Virtual Contacts, Triage, Digital Care Navigation and Support Cloud based Telephony) and workflow (EPR systems, Websites and On-Line consultation tools) for all their Primary Care Networks and practices in the locality. Through business change, project management, improvement action plans, to provide access to training, coaching, empowering local digital champions, sharing training materials, best practices, and direct and indirect training activity. The DFs support data capture and reporting relating to DFPC adoption on behalf of their Practices and PCNs and Patient engagement for the locality. You will need to be a primary care professional with digital or change management experience or be a digital change management professional.
**Some of the key skills and experience you will bring**: Implementation of process change within a primary care setting Understanding of the NHS Primary Care Agenda Knowledge of GMS contract and Qualities and Outcomes Framework Evidence of excellent customer services and approach to service delivery Engaging and presenting confidently to a diverse audience Experience of user support, capturing, assessing and responding to workforce user queries, and providing resolutions to problems and referring for follow-up training/advice and guidance if appropriate Experience of managing complex queries, logging, and answering and resolving in a timely, respectful manner, and escalating where appropriate Ability to lead group or one to one workforce training sessions Acquire and develop a specialist and in-depth knowledge of practice clinical systems and technologies (EPR systems, Websites and On-Line Consultation Tools) Understanding of Data Protection Act and GDPR Educated to Degree standard or good standard of education with proven relevant experience. Key Working Relationships You will report to the IT Support Lead and provide updates to the Associate Director of IM&T Stockport ICB. You will work with practice and PCN operational and clinical staff within the locality. You will also need to work and liaise with individuals who will be working in the same role in other Greater Manchester localities.
You will be part of a Digital First Academy where you will receive information, training and coaching alongside colleagues in local primary care teams. The Digital First Academy is a partnership between, Aqua, Primary Care Provider Board (PCB)/GP Excellence. As a Digital Transformation Facilitator, you are also part of Greater Manchester system teams, including NHS Greater Manchester Integrated Care and the Digital First Primary Care Programme. Communication and Engagement Builds strong working relationships with all primary care staff, patients and all stakeholders to ensure programme and practice information is accurate and up to date.
Engages with local patient forums and links into Local Authority, local community groups, volunteers, social enterprises, and charities that support hard to reach groups and those who aim to improve digital access and adoption Works directly with the Business Intelligence teams to support and report on successful delivery and performance objectives. Assists with the develo
-
Digital Transformation Project Manager
3 weeks ago
Stockport, Stockport, United Kingdom Michael Page (UK) Full timeMichael Page (UK) is seeking a talented Digital Transformation Project Manager to lead data migration projects from legacy systems to the cloud.The ideal candidate will be responsible for managing projects on a day-to-day basis, ensuring timely delivery of products and outputs within agreed scope, time, cost, and quality expectations. They must identify and...
-
Order Processor
3 days ago
Stockport, United Kingdom Digital ID Full time**ORDER PROCESSOR / STOCKPORT / £21,000 PER ANNUM** Fantastic opportunity for an experienced Order Processor / Sales Administrator to join a successful, expanding team. Competitive Pay and Excellent Benefits. **Who are Digital ID?** Named one of the "Prolific North" top 75 Tech & Ecommerce companies, Digital ID are one of the UK’s fastest growing...
-
Customer Experience Transformation Specialist
2 weeks ago
Stockport, Stockport, United Kingdom Redefined Ltd Full timeAt Redefined Ltd, we are committed to delivering a fantastic customer experience through our Retail team. As a Customer Experience Transformation Specialist, you will play a key role in coaching and developing others to deliver exceptional customer service and upsell our products in store.Key ResponsibilitiesDrive commercial performance and achieve KPIsKnow...
-
Learning Facilitator
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000Teaching Assistant RoleWe are seeking a dedicated and proactive Teaching Assistant to support our teaching staff in creating a nurturing and effective learning environment at beBee Professionals in Stockport.Key Responsibilities:Collaborate with teaching staff to prepare engaging lesson plans and educational materials.Provide individualized support to...
-
Learning Facilitator
3 months ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000Teaching Assistant Role at beBee ProfessionalsWe are seeking a dedicated and proactive Teaching Assistant to support our teaching staff in creating a nurturing and effective learning environment for our students in Stockport.Key Responsibilities:Collaborate with teaching staff to prepare engaging lesson plans and educational materials that cater to diverse...
-
Accounts Assistant
7 months ago
Stockport, United Kingdom Digital ID Full timeA fantastic opportunity for an **Accounts Assistant **to join the Finance team at a forward-thinking business currently going through a swift expansion programme. Named one of the “Prolific North” top 75 Tech & Ecommerce companies, Digital ID are one of the UK’s fastest growing organisations. We’ve helped over 25,000 businesses create safe and...
-
Assistant Portfolio Support Officer
2 days ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timePrevious Applicant need not apply This role is to support the ongoing delivery of the Trust’s Digital Technology Transformation Programmes agenda, including, but not limited to the Wireless Network (WI-FI), Real-Time Location Tracking System, Clinical Communication System and Virtual Desktop Infrastructure (VDI). The Assistant Portfolio Support Officer...
-
Ebcd Co-ordinator
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeFixed term Contract - 9 months (some flexibility may be considered) Hours - 15hrs per week (some flexibility may be considered) An exciting opportunity has arisen within the Pain Management Service to lead on the development and delivery of a patient experience based co design project to transform the Stockport pain management pathway. We are looking for...
-
Ebcd Co-ordinator
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeFixed term Contract - 9 months (some flexibility may be considered) Hours - 15hrs per week (some flexibility may be considered) An exciting opportunity has arisen within the Pain Management Service to lead on the development and delivery of a patient experience based co design project to transform the Stockport pain management pathway. We are looking for...
-
Information Governance Co-ordinator
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeAdminister the NHS Data Security and Protection (DSP) Toolkit assessment for the Trust and gather evidence and documentation for the annual submission to NHS Digital in conjunction with departments and internal auditors Undertake Data Protection audits to ensure compliance with local and national policies/procedures and relevant legislations. Undertake and...
-
Sales Team Leader
5 days ago
Stockport, United Kingdom BROOKE HARRISON RECRUITMENT LIMITED Full timeSales Team Leader up to £40k basic + Uncapped Commission. OTE £70K Stockport - Office Based. We are currently on the hunt for an experienced Sales Team Leader to join a fast-growing organisation which delivers world class customer experiences, continually innovates and embraces digital technology to make dealing with the company both efficient...
-
Community Mental Health Practitioner
6 months ago
Stockport, United Kingdom Pennine Care NHS Foundation Trust Full timeThis is an exciting opportunity to join CMHT in Stockport as we are currently undergoing a major transformation in service delivery and care. We are looking for innovative and enthusiastic people to contribute to this redesign. We are looking to recruit Mental Health Practitioners to work in the CMHT Stockport East. The East CMHT is a multi disciplinary team...
-
Community Mental Health Practitioner
7 months ago
Stockport, United Kingdom Pennine Care NHS Foundation Trust Full timeThis is an exciting opportunity to join the CMHT in Stockport as we are currently undergoing a major transformation in service delivery and care. We are looking for innovative and enthusiastic people to contribute to this redesign. We are looking to recruit Mental Health Practitioners to work in the CMHT Stockport East. The East CMHT is a multi...
-
Scrum Master
6 months ago
Stockport, United Kingdom Shopblocks Full time**Job Title**: Scrum Master **Location**: Stockport, Greater Manchester **Job Type**: Full-time **About Us**: Thousands of businesses around the world use Shopblocks to power their website and digital presence. In our Software Development team, we build and support products powering the cutting edge of ecommerce and online marketing. Working in our...
-
Senior Accountant Position
5 days ago
Stockport, Stockport, United Kingdom Hallidays HR Limited Full timeWe are looking for a highly skilled Audit Senior to join our team at Hallidays HR Limited in the UK. In this role, you will be responsible for leading audits, planning assignments, and conducting onsite and remote fieldwork. You will work closely with the Audit Manager and junior team members to deliver high-quality services to clients.To be successful in...
-
Colleague Engagement Business Partner
7 days ago
Stockport, United Kingdom Stockport Homes Group Full time**Permanent, Full Time - 37 hours per week** **Closing Date: 4th November** Interviews will take place on or around the 14th November **Applications will be reviewed as they are received and interviews conducted on a rolling basis** **_ Do you have a background in enhancing employee experience and want to join an Organisation with a positive...
-
Financial Audit Expert
5 days ago
Stockport, Stockport, United Kingdom Hallidays HR Limited Full timeAre you an experienced accountant looking for a new challenge? Hallidays HR Limited is seeking a highly skilled Audit Senior to join their team in the UK. As a key member of the audit department, you will play a crucial role in delivering high-quality audits to clients across various industries.The successful candidate will have a strong background in audit...
-
Quality Matron
6 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeAn exciting opportunity for the post of Quality Matron has arisen to work as part of the Quality Team which forms part of Corporate Nursing. Reporting directly to the Assistant Chief Nurse, you will play a key role in leading and facilitating the Trust's ward/department accreditation programme (StARS) and be responsible for the oversight and delivery of a...
-
Sales Support Coordinator
5 days ago
Stockport, United Kingdom Wilde Analysis Ltd Full time**About the Role** Wilde Analysis is a multi-disciplined software channel partner and consultancy headquartered near Manchester, with a second office near Cambridge, helping engineering companies digitally transform how they design products - from electric vehicles and wind turbines to medical devices and pharmaceutical clean rooms. We supply Ansys, which...
-
Director Of Consulting
4 weeks ago
Stockport, United Kingdom Zyncgroup.Io Full timeDirector of Consulting & Security Full Package up to €140,000 - (Fluent German Needed) Location: Remote with expectation of travel throughout Germany (Need to be currently living in Germany)I am currently working with an IT service provider specializing in digital transformation. Their expertise includes cloud and infrastructure services, IT security,...