Operational Support
3 weeks ago
**The Role**
We are seeking a self-motivated individual who can work under their own initiative as well as being a team player to enable them to integrate into the team and company as a whole.
**Hours of Work**
Monday-Friday 9am-5pm with 30 minutes unpaid lunch each day (37.5 hour working week).
**Key Duties and Responsibilities**
- To work as part of a team, supporting colleagues to deliver an excellent administrative service.
- To organise work tasks and duties to meet agreed standards and time frames.
- To undertake daily administrative tasks such as responding to customer enquiries, carry out checks.
- Managing telephone enquiries and message taking where necessary.
- Dealing with incoming and outgoing mail.
- To communicate effectively with customers and colleagues in relation to work undertaken.
- To work with others and participate in meetings to help improve work organisation and effectiveness.
- To follow health and safety practices.
- Any other ad-hoc tasks required by the team or senior management.
**Key Skills, knowledge and experience**
- The ability to prioritise workload and be able to understand and follow instructions.
- Great communication skills, both verbal and written, liaising with colleagues and other departments within District Enforcement.
- Ability to use basic IT systems such as Microsoft Office (Word, Excel and Outlook).
- Able to accurately enter/retrieve data from internal systems.
- Good attention to detail.
- Desire to provide a high level of service to both colleagues and clients.
- Flexible, reliable, efficient and proactive.
Starting salary with incremental increases
£18,622.00 - £21,450.00 per year
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £18,622.00-£21,450.00 per year
**Benefits**:
- Additional leave
- Company pension
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Reference ID: STH/JC/22
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