Home Ownership Co-ordinator

3 weeks ago

Chippenham, United Kingdom GreenSquareAccord Full time

**Home Ownership Coordinator**

**Chippenham**

**Salary - £25,000-£31,300 (+ £750 Car Allowance) per annum - depending on skills and experience**

**Contract type - Permanent**

**Working hours - Full Time**

**Closing Date - 28 March 2024**

**Interview Date - WC 08 April 2024**

**About the role**

We are currently recruiting for a Home Ownership Coordinator on a permanent basis. This will be based in Chippenham on 37 hours per week.

You will be providing excellent customer service and admin support to the Homeownership Team.

This role will include liaising with solicitors on shared owner and leasehold queries. Including, but not limited to, co-ordination of staircasing queries, customer and solicitor requests re sales, completion statements and tracking and receipt of leases.

You will provide excellent customer service, dealing with a wide range of enquires from internal and external customers, solicitors, land registry, managing agents and other parties.

**Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.**

**About you**

You will have GCSE level or vocabulary, verbal reasoning and numerical skills to the equivalent ability level.

It is not essential but desirable to have achievement of APIP (Association of Professional Inventory Providers) Inventory Course.

Highly organised with the ability to self-manage a diverse and varied case load, prioritising work effectively and to a high standard and quality to meet targets. This will also include having excellent administration and organisational skills, with the ability to manage own workload.

Experience of managing Customers expectations and the ability to make difficult decisions and deliver these appropriately.

**About us**

GreenSquareAccord is one of the biggest social housing and care providers in England.

We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

**Our purpose**

We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.

Our focus is on building better lives. Everything we do is about people - whether that's providing a good quality, safe home or providing care which helps someone to live an independent life.

Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.

**The GSA Way**

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

**Benefits**

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
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- If you need any assistance, adjustments or adaptations throughout our selection processes please let us know._

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