Service Desk Works Planner

1 month ago


Bristol, United Kingdom Dowry Maintenance (SW) Limited Full time

**Company**

**Job Profile**

Reporting to the Service Desk Manager you will:

- Raise jobs on our work planning system.
- Assist in planning and communicating workloads to engineers.
- Communicate with customers the current status of works.
- Order materials for jobs.
- Process expenses claims.
- Progress jobs with issues.
- Liaise with our estimations team on quoted works.
- Build positive and professional relationships with customers, suppliers and subcontractors.
- Timely and accurate reporting of all Service Desk activities to the Service Desk Manager/ Managing Director, as requested.

**You will require**:

- Experience in a similar type of role/industry.
- Proven administrative and systems experience.
- Organisational skills with excellent attention to detail.
- Verbal and Written Communication skills proven at all levels.
- Ability to work on own initiative and in a team with a strong work ethic.
- IT knowledge of Microsoft Office.
- Ability to multitask and to be able to prioritise workload.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Planning/Scheduling: 1 year (required)
- Customer service: 2 years (required)
- Administrative: 4 years (required)

Work Location: One location

Application deadline: 17/03/2023
Reference ID: PLAN23
Expected start date: 03/04/2023



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