Senior Service Advisor

6 months ago


Grangemouth, United Kingdom Pendragon Full time

**Senior Service Advisor**

**Evans Halshaw Vauxhall Falkirk**

**Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines


  • Senior Service Advisor

    5 months ago


    Grangemouth, United Kingdom Evans Halshaw Vauxhall Full time

    **Senior Service Advisor** **Evans Halshaw Vauxhall Falkirk** **Salary of £28,858 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Senior Service Advisor

    5 months ago


    Grangemouth, United Kingdom Pendragon Full time

    **Senior Service Advisor (fixed-term 12 month contract)** **Evans Halshaw Vauxhall Falkirk** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and...

  • Senior Service Advisor

    6 months ago


    Grangemouth, United Kingdom Pendragon Full time

    **Senior Service Adivsor** **Evans Halshaw Vauxhall Falkirk** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...

  • Service Advisor

    5 months ago


    Grangemouth, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Falkirk** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    6 months ago


    Grangemouth, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Falkirk Vauxhall** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    4 weeks ago


    Grangemouth, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Mercedes branch in Grangemouth.We offer:• 33 days' holiday allowance with room to grow• Generous retail discounts• Private healthcare• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments• Pension scheme• Maternity...

  • Service Advisor

    2 weeks ago


    Grangemouth, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Service Advisor

    4 weeks ago


    Grangemouth, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Mercedes branch in Grangemouth. We offer: • 33 days' holiday allowance with room to grow • Generous retail discounts • Private healthcare • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments • Pension scheme •...

  • Service Advisor

    2 weeks ago


    Grangemouth, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth. We offer: • 33 days' holiday allowance with room to grow • Generous retail discounts • Private healthcare • Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments • Pension scheme •...

  • Senior HR Advisor

    5 months ago


    Grangemouth, United Kingdom Worden Green Recruitment Full time

    Are you a HR professional looking for a truly diverse and operational HR role? Do you thrive in a fast paced, varied, and changing environment? Are you comfortable working within multiple disciplines? This Senior Advisor opportunity will report directly into a Senior HRBP for the business and focus on building strong stakeholder relationships for a truly...

  • Service Advisor

    2 weeks ago


    grangemouth, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth.We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...


  • Grangemouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...


  • Grangemouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...


  • Grangemouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk (Monday - Friday)** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...


  • Grangemouth, United Kingdom Evans halshaw Vauxhall Full time

    **Customer Service Advisor** **Evans Halshaw Vauxhall Falkirk (Monday - Friday)** **A basic salary of £26,000 with a bonus of £4,000, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...

  • Service Advisor

    4 weeks ago


    Grangemouth, United Kingdom Arnold Clark. Full time

    About the RoleWe are currently recruiting for a new Service Advisor to help us at our Mercedes branch in Grangemouth. This customer-facing role will be a great fit for someone who's already worked in a customer service position, and genuinely enjoys exceeding expectations and creating positive outcomes.Key ResponsibilitiesHandling all customer requirements...

  • Service Advisor

    4 weeks ago


    Grangemouth, Falkirk, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to join our team at our Mercedes branch in Grangemouth. Our ideal candidate will have excellent communication skills and a passion for delivering exceptional customer service.We offer a range of benefits, including:33 days' holiday allowance with room to growGenerous retail discountsPrivate...


  • Grangemouth, Falkirk, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth.Our ideal candidate is someone who is passionate about delivering and sustaining an exceptional experience for all our service and vehicle repair customers.This customer-facing role will be a great fit for someone who genuinely enjoys exceeding expectations...


  • Grangemouth, United Kingdom Calor Gas Ltd Full time

    **Job no**: 506746 **Work type**: Permanent full-time **Location**: Grangemouth **Categories**: Operations **Customer Service Advisor Level 1 - Grangemouth** **£21,255 With Excellent Benefits** - Creating a better world, a better company, and a more fulfilling future _ - Calor is an exciting and inspiring company to work for, where investment in our...

  • Service Advisor

    1 week ago


    Grangemouth, Falkirk, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us at our Hyundai branch in Grangemouth. We offer: 33 days holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity...