Junior Project Coordinator

4 months ago

Chatham, United Kingdom Skewb Ltd Full time

**About Skewb**

Skewb is on a journey to transform water and energy utilities by creating innovative solutions designed to solve industry-wide challenges. Founded in 2018, Skewb has experienced remarkable growth, evolving from a team of just 2, to a dedicated team of over 200 and our growth trajectory shows no signs of slowing. Comprised of passionate and knowledgeable individuals, our team of “Skewbers” are committed to finding ways of making the ordinary, extraordinary.

Joining Skewb means becoming part of a dynamic team where innovation thrives, collaboration is paramount, and each member is empowered to make a tangible impact. We are committed to ensuring that every voice is heard and respected, embracing a diverse workforce, fostering an environment of innovation and collaboration which leads to our collective success.

**Job Purpose**

This position plays a crucial role in facilitating various project initiatives while ensuring exceptional customer service and collaboration with stakeholders. Key responsibilities will include engaging with stakeholders, providing timely information, and fostering positive relationships to drive project success. This role requires a strong customer focus, dedication to delivery excellence, and effective teamwork abilities.

**Key Duties and Responsibilities**
- Facilitate communication and collaboration with project stakeholders.
- Conduct thorough capacity assessments, focusing on understanding and addressing the needs of stakeholders involved in the project.
- Collaborate with team members to develop and implement efficient practices for conducting capacity assessments and addressing any capacity-related issues.
- Engage proactively with 3rd parties and stakeholders to identify growth opportunities and deliver positive outcomes.
- Work collaboratively with cross-functional teams to support consultations and appeals, ensuring alignment with project objectives.
- Input data from project documents, such as contracts, agreements, and requests into appropriate databases or systems.
- Respond to pre-planning enquiries promptly and accurately, delivering exceptional customer service.
- Maintain a customer-centric mindset in all interactions, actively listening to stakeholders' needs and providing timely, tailored support to ensure satisfaction.

**Skills and Experience Required**:

- Demonstrated experience in project administration, coordination, or related fields.
- Knowledge of water utilities, customer connections, developer service and relevant regulations and procedures would be highly advantageous but not essential.
- Strong analytical skills for data interpretation and informed recommendations.
- Collaborative teamwork with internal and external stakeholders.
- Proficient in computer systems and data analysis software.
- Excellent verbal and written communication.
- Dedicated to understanding and addressing customer needs.
- Attentive listening and appropriate response to customer inquiries.
- Problem-solving skills to meet customer needs.
- Flexibility in communication and service delivery.
- Building and maintaining positive customer relationships.
- Commitment to high-quality service and exceeding expectations.

**Why join Skewb?**

At the heart of Skewb are its people, and we’re dedicated to ensuring that your efforts are acknowledged and valued. We’re committed to aligning our culture and workplace practices to ensure your continued happiness, well-being and fulfilment in your role. As part of our dedication to you, we offer all of our Skewbers a comprehensive range of perks & benefits:

- Journey24 - Professional and Personal Development
- 28 days annual leave (+ bank holidays), rising by 1 day every 2 years’ service
- Private Health Cover
- Life Assurance
- Enhanced Pension Contribution
- Discounts at My Staff Shop
- Access to Headspace App
- Enhanced maternity & paternity leave

**Next Steps**

While you’re waiting to hear from us, why don’t you take a look at our **Meet the Team** page on our **website**?

**Job Types**: Full-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Chatham

Reference ID: Jnr Project Coord - DS

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