Volunteer Services Lead

8 months ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

**JOB PURPOSE**: The Volunteer Services Lead has overarching responsibility for the strategic and operational leadership of Volunteer Services across West Suffolk Foundation Trust, working extensively with external partners and internal staff to develop and promote volunteering opportunities. This includes the development, implementation and on-going re-fresh of the Trusts volunteer services strategy, supported by external insight and a robust performance management framework. CORE RESPONSIBILITIES: Lead the strategic development of volunteer services Responsible for the design, development, implementation, and review of the Trusts strategic approach to volunteering, working with staff Trust wide, and working directly with external partners across our acute and community settings, including schools and VCFSE organisations. Responsible for scoping future developments for the service, in line with our changing NHS agenda, including consideration of preventative health activities and wellbeing support.

Responsible for the development and implementation of volunteering opportunities for students and young people, aligning this with wider Trust and partner activities such as apprenticeships, recruitment, and training opportunities. Responsible for keeping abreast of latest research in order to evaluate, plan and implement new ways of working, including improving resource utilisation, in conjunction with clinical and non-clinical staff. Responsible for developing and maintaining new initiatives, which are designed to help the NHS deliver greater impact through their volunteer services and partnerships with the voluntary sector. Responsible for ensuring volunteer opportunities are compatible with the Trusts' strategic direction and within the limits within which volunteers should work.

Responsible for liaising with national and local VCFSE organisations to ensure alignment of offers across our Trust and community settings, dovetailing services where needed, jointly promoting and developing opportunities where appropriate. Responsible for ensuring relevant policies, processes and operating procedures are reviewed and updated in line with latest legislation, research, Trust requirements, and best practice in relation to volunteering services. Responsible for increasing awareness of volunteering services in clinical, non-clinical and community settings to enable the appropriate growth of the service.



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