Hospitality - Customer Service Assistant

6 months ago


Southwark, United Kingdom LTS Full time

**ESSENTIAL REQUIREMENTS**:

- Currently Unemployed and receiving Benefits
- In possession of valid Right To Work Documents (Passport/Birth Certificate/Residence Permit)
- Able to complete 10 Day Course before Job Start

We are looking for an individual with an interest in Hospitality to help customers identify and purchase products they desire. Customer Service Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation. The Course will help train you up to the required level.

**Responsibilities**:

- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involve in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures

Requirements and skills
- Proficiency in English
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.59-£14.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Application question(s):

- Please confirm you are able to provide Right To Work Document (Passport/Birth Certificate/Residence Permit)
- Please confirm you are over the age of 19
- Please confirm you are currently UNEMPLOYED and receiving benefits
- Please confirm what benefits you are currently receiving
- Please confirm you are able to complete the 10 Day Course in Southwark before the job start
- Please confirm you are available to start the course week commencing 01/07/24
- Please confirm you are available to start employment on 15/07/24

Work Location: In person



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