Rpi Senior Consultant

3 weeks ago


Coventry, United Kingdom Jaguar Land Rover Full time

REQ ID: 90301
JOB TITLE: RPI Senior Consultant
SALARY: £38,575 - £53,700 (DOE)
POSTING END DATE: 31/01/2023
LOCATION: Coventry

Beyond Property, Purchasing, HR and IT, more than being part of our Finance or Marketing teams, beyond even Sales and Service, every role in every business area offers unique opportunities to make an impact on the future of mobility and the automotive industry.

**WHAT TO EXPECT**

As an RPI Senior Consultant, you will be taking on a market facing role that will allow you to use data-driven insights to identify and deploy Retailer performance improvement opportunities in Parts and Accessories Revenue and Customer Satisfaction across the global JLR Retailer network. You will work as part of team to introduce and embed Business Performance Intelligence tools in our global markets to drive real change in our Retailer networks.

**WHAT YOU WILL NEED**

Within this role, you will take ownership of Intelligence product launches in Markets with Regional Managers (Retailer Benchmarking, Group Benchmarking, Lead KPI, Scenario Planning tool etc) this will involve development and follow up of Action Plans with Markets and Regional Managers, and analysing and defining data-driven insights and actions for improvement of retailer and market P&A revenues, working with business process owners and SMEs in the following areas:
The wider Business Performance Intelligence and Revenue & Loyalty teams, including close cooperation with the Service Market Development team, Regional and Market P&A Commercial colleagues, Market Performance, Global Accessories Product team, Aftermarket Supply Chain, Commercial Planning (MIS) team, TCS

You will also be expected to handle management of appropriate performance metrics to ensure increased Retailer and Market revenues, profitability and customer satisfaction alongside monitoring, reporting and provision of trends and achievements at market level. Whilst monitoring derivation of continuous improvement based on market feedback and proven impact of the tool, Status updates; Cost / Scope / Quality tracking and assurance; Risk management and Identification of extraordinary improvements triggered by retailer benchmarking to understand the best practise driving it (e.g. process, campaign, programme etc.)

**Knowledge, Skills and Experience**

**Essential**:

- Strong communication, relationship management and influencing skills, both written and verbal, working in a cross-functional environment.
- Effective people management through change proven by delivering either a change program or project using change management principles, methodologies and tools.
- Management of sales performance in the automotive business (accessories, parts, services).
- Business analytics - knowledge of technologies, techniques and practices to manage complex datasets, analyse trends and summarise key messages and recommendations.
- Data visualization - knowledge of the tools and techniques for visualising business insights and information, able to create graphs, tables, images that relay the message clearly to the target audience. Knowledge of key tools such as Tableau.

**Desirable**:

- Experience of international projects in multiple markets
- Sound understanding of automotive retailer processes either in operations or transformation. In particular experience with accessories or parts sales.

**SO WHY US?**

Bring all this to the home of premium innovation, and you’ll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes Jaguar Land Rover the perfect place to continue your journey.

This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At Jaguar Land Rover, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

Jaguar Land Rover is committed to equal opportunity for all.



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