Bicycle Mechanic/customer Sales Advisor

6 months ago


Leicester, United Kingdom Giant Store Tugby, Leicestershire Full time

**ON SITE - GIANT STORE TUGBY, LEICESTERSHIRE**

**THE ROLE**

We are looking for an experienced team member for an exciting opportunity at the new Giant Brand cycle store in Tugby. You’ll be part of a small but dynamic team, providing high levels of customer service on all fronts.

The role requires someone that can multi-task in delivering excellence, and selling products in a role that will vary day-to day. The applicant should be flexible as well as a good problem solver and be able to work efficiently and independently.

Good, general communication skills are crucial as well as basic computer literacy, as both will be utilised on a daily basis.

The applicant should have experience as a bicycle mechanic as well as being able to assist customers with sales.

**RESPONSIBILITIES & EXPERIENCE**
- Provide high levels of customer service at every point of contact.
- Be able to diagnose and fault find issues with all bike types, including e-bikes.
- Knowledge of various bicycle types and technologies.
- Ability to advise customers on products and close sales.
- Good communicator both with colleagues and customers.
- Experience with relevant health and safety requirements.
- Cytech bicycle maintenance or equivalent at Level 2 is preferable
- Minimum 3 years’ experience as bicycle mechanic.
- Basic computer literacy required. Familiarity with EPOS/CRM systems would be advantageous but training will be provided.

**SALARY & HOURS**

**Term**: Permanent - Full Time

**Salary**: £23 - £25K Experience Depending

**Hours**: Full-time 37.5 Hours a week, Tuesday to Sunday 9am - 5:30pm

20 days annual leave

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- On-site parking
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Bicycle Mechanics: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: BICYCLE MECHANIC/ CUSTOMER SALES ADVISOR



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