Eap Counsellor

7 months ago

London, United Kingdom Workplace Options Full time

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier, and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

**Current opportunity**: EAP Counsellor (Onsite)

Location: London

Onsite/Hybrid/Remote: Onsite

**What you will do**:
We are actively looking for a skilled EAP Counsellor to join Workplace Options and deliver vital mental health support onsite. This is a full-time role where you'll provide direct services onsite in accordance with the company's needs, serving as an integral part of the EAP. Your responsibilities will include conducting psychosocial assessments, managing clinical cases, and devising group trainings or activities aimed at enhancing mental wellbeing in the workplace.

**Responsibilities**:

- Provides an integrated EAP service consisting of intake and assessment, support, triage, referral, clinical case management and crisis management.
- Delivers counselling services in a responsive, efficient, ethical, and professional manner. Maintaining client confidentiality as expected by ethical standards.
- Refers clients to appropriate resources and thoroughly maintains clinical documentation in computerized system for follow-up regarding clinical and work-life services.
- Assessments completed with clients expressing various issues e.g., substance abuse, mental health, and family concerns that may be impacting work performance.
- Performs initial assessment/intake, crisis intervention, information and referral, and counselling services to clients. Completes timely follow-up calls to clients where necessary.
- Undertakes additional tasks as identified by the clinical management team.
- Facilitates trainings, conduct, and participate in orientation.
- Develops and implements strategic activities for the organization.

**Qualifications**:

- Minimum of a diploma in psychology, counselling, or related field.
- At least two years directly related experience providing counselling or mental health services.
- Accredited with one of the main counselling or psychology accrediting bodies.
- Experience working with trauma and Critical Incidents.
- Training and presentation skills.
- Experience working with employee populations and legal/HR teams preferred.
- Experience working with diverse populations globally preferred.

**What we offer**:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Clinical supervision, Supervision stipend for those working towards accreditation, 24/7 support for risk calls, Mentorship program, CPD training reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Accrediting body membership reimbursement, EAP benefits, Employee exchange program, Comprehensive training provided for this position.
- At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes._
- We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth._

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details.

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