Environment Technical Support Officer

4 months ago

Kidderminster, United Kingdom Environment Agency Full time

Number of jobs available- 2
- Region- South West, West Midlands
- City/Town- Kidderminster, Shrewsbury, Stafford, Tewkesbury, Fradley
- Building/Site- Riversmeet House, Hafren House, Mance House, Units 10&11 Greyfriars Bus Pk, Sentinel House
- Grade- Staff Grade 3
- Post Type- Permanent
- Working Pattern- Full Time
- Role Type- Environment & Sustainability
- Salary Minimum- £25,042
- Job description- This is an opportunity to use your skills in an environmental regulatory team to support our officers in their work. The role will have a broad remit to support the Regulated Industry teams that protect communities and the environment through permits held by industry.
The role will manage technical data to support officers including assessing environmental incidents, understanding information requests made by the public & companies, records management, debt management and low risk compliance activities
You can expect to:

- Contribute to the development and delivery of the departmental business plan, providing professional / technical expertise to support operational priorities in line with legislation and Environment Agency policy.
- Assist the Regulated Industry Team Leaders with the production of monthly statistics.
- Identify and produce required documentation and reports to agreed quality standards to support operational work, management decisions, public enquiries, court appeals etc, so that information and Environment Agency interests are accurately and effectively presented.
- Provide accurate and timely support for operational and/ or regulatory decisions, by carrying out routine interpretation of data and, where required, preparing basic reports. In some cases, providing a first level regulatory responses on behalf of the team.
- Operate and maintain data and information systems effectively. Ensure records are stored accurately and readily accessible to facilitate team activities.
- Support health, safety & wellbeing best practice by promoting awareness and following safe working practices that comply with Environment Agency policies and standards.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents, or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.
- The team- The role will support the Regulated Industry teams who protect communities and the environment through permits held by industry. The teams deal with a wide range of environmental issues from permitted and illegal waste sites to more complex and challenging installation facilities ensuring activities do not harm people, wildlife, or the environment.
- Experience/skills required- You will be able to demonstrate the following:

- Experience of managing, handling, storage of confidential information
- Maintaining excel spreadsheets and able to use standard IT packages efficiently to deliver work and able to learn specialised systems as required.
- Good level of literacy and numeracy required.
- Great communication skills to be able to speak to the public and within Environment Agency teams. Building relationships based on understanding customers’ needs and providing the service required.
- Attention to detail. Data we provide externally is under a great deal of scrutiny, so we need to make our responses of the highest standard.
- An analytical mind to work through problems and review technical data
- Contact and additional information- Interviews will take place on 27th, 28th and 31st July.
The role will require frequent travel across the West Midlands Area. As a result the post requires a full UK driving licence.

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