Homeless Support Officer

3 weeks ago

Kidderminster, United Kingdom Wyre Forest District Council Full time

Job Introduction
**About Wyre Forest District Council**

Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres. The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several surrounding villages including Arley, Rock, Chaddesley Corbett and Wolverley make up the district. Over 100,000 people live here and you can help shape our district’s future as part of our 390 strong workforce that strives to make a difference in making sure the services we offer meet the aspirations and needs of our local community.

**Working for us**:
At Wyre Forest District Council, people depend on us - every day we provide essential services across the district which make a real difference to residences’ lives. That’s why we need people we can depend on too, who can perform well within a challenging social and economic environment. We value our employees and aim to create a positive, progressive and open work culture that supports everyone to thrive. We focus on supporting your physical, financial and emotional wellbeing so working for us you can expect to enjoy a range of learning and development opportunities designed to enhance you in your role and our excellent benefits package includes:

- a competitive salary
- an excellent local government pension scheme
- favourable holiday entitlements with an option to purchase additional annual leave
- flexible working options, hybrid working is part of our culture
- Regular job-specific training
- Discounted gym and swim membership
- Health and wellbeing support with an optional health cash plan
- Employee Assistance Scheme including access to counselling services
- Employee discounts with a range of companies
- Kaarp discount scheme which provides employee discounts on days out and holidays

If you have ambition for yourself and this district, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

**The Role**

The council is committed to meeting the needs of our rough sleeper and former rough sleeper population through housing led projects.

We are now looking for a female Homeless support Officer who can work with our team to meet the needs of female rough sleepers. The officer should have a passion for supporting people to move on with their lives whilst empowering people to make choices for themselves.

The Purpose of the job is:
To develop positive relationships and pathways with organisations to ensure early reporting, intervention and support is available for households

To work alongside the customer to create a support/pathway plan into sustainable housing that includes addressing barriers to rehousing

To deliver a pre-tenancy programme for homeless and potentially homeless households living within emergency accommodation that includes health and wellbeing, pursuing meaningful activities, education and training and preparing them for employment.

The post holder should have a good basic education including a minimum of five GCSE's including Maths and English at A-C ( or equivalent)

The post holder should have some experience in working with customers, preferably in an advice or support role.

This is a fixed term contract for one year with an annual salary of £28,948 to £31,479.

**Special conditions**

You may be required to provide a suitable vehicle in connection with the duties of this post.
A flexible approach to working hours, able to work outside normal office hours if necessary, including a requirement to be available for evening meetings.

To work outside normal office hours from time to time as the demands of the post and emergencies dictate in addition to the out of hours rota.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, paragraph 1 of the Equality Act 2010.

Wyre Forest District Council is an equal opportunities employer

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